Williams Brothers Tree & Lawn Service 54 Kerry Lane, Staunton, VA 24401

"We have been a client for 3 years. 1 complaint ever and they responded promptly... otherwise they have always exceeded our expectations. They don't cut tour lawn when it doesn't need it either! Highly recommend"

"It took them months to get to me. Did NOT do what I asked. Was not satisfied with the job. 3 people came & talked with me but did not fix the problem. Unorganized billing department. Overall very disappointed with the service I received and I will not recommend or use them again!! I would rate zero stars if that was an option!"

"My experience is similar to the other reviews here. I called multiple times about having work done. Each time they apologized and said they had no record of me having ever called. The last time they sent out one of the owners to get me the estimate. He was a very nice man, gave a genuine apology for the hassle, but still no estimate. I gave one final follow-up call, and no, they never got back to me. I'm not really sure what's going with this company. They seem like nice people, but ultimately it's a waste of time to try to call them and have work done"

"Made two appointments and they never showed up for either. Appt 1 - called me 40 min after we were supposed to meet and said, 'can't make it, let's reschedule'. So I did. Then they never showed to the next appointment. I rearranged work for both. Never again. Got an estimate from their competition, Big O tree works, who 1) showed up for the estimate appointment on time and 2) gave a fair price for the work."

"A large branch fell on our house, and the 3,000lb+ branch and 40-foot-tall white oak tree needed to be removed. The Williams Brothers were the first to respond to our phone calls, and they were much better prepared and offered a better price than other tree services including many of the various solo operations soliciting work after a storm. They arrived on time with several people and trucks including a crane, bucket truck, and chipper. They were fast, efficient, and didn’t cause any further damage to the lawn. I was very impressed with their work, and I highly recommend this company for any tree removal service."