Kroger,

1805 West State of Franklin Road, Johnson City, TN 37604

"Well that's it I can't shop here anymore I'm returning More produce that's rotten. I ordered two bags of cuties not even edible. I ordered a container of Basil it was slimy and rotten when it got here. Just about anything that's on sale far as produce don't buy it. I just don't understand why Kroger with even put this out to people to eat. I mean the produce at the food bank is better."

"This store is clean and well stocked. They offer their own brand of most items in the store which saves you money. They have self checkout. Some of the employees are friendly and helpful. Other employees are definitely not friendly. The baggers often bag items together (like milk and OJ), which makes the bag heavy and awkward. Or they put many cans of food in yFor elderly people like my mother, that makes it extremely difficult to load in the car and unload at home. Recently a warm deli item was bagged with my ice cream. However at least one employee has volunteered to assist my mother getting her groceries out and loaded in her car. But since this offer only occurred once, I think the courtesy exhibited was due to the person, not the store. The fruits are often unripe and have no taste. Recently a head of lettuce was rusted all the way through except for the outside leaves. It's in a convenient location, but the parking is difficult at times. Some things I like very much. Other things I don't like at all."

"I visited this Kroger for the first time last week because the grocery store I typically frequent was out of something I needed and Kroger had it in stock (and on sale). This is a large store, but the aisles were still very overcrowded with stuff. Also, the entire store smelled like urine for some reason! Definitely doesn’t compare to the Kroger stores I’ve visited in other areas."

"This is my local Kroger It's always spotless and all the staff is always very helpful. The pharmacy is great there is never any bad food and if there is on the odd chance food that's expired they can't fix it fast enough. It has curbside pickup you can order ahead."

"Kroger is cancelled. They ruined my efforts on food for a planned family event by failing to have my curbside pick up ready when requested. They even text me and sent the standard email saying everything is ready as is the normal process. However, when I arrived Kroger came out to say we don’t have your order because somethings wrong with our system? You couldn’t tell me before I showed up to pick up, on my way to the event? I ordered this at least 24 hours in advance. Just fired! Too many grocery options to allow this incompetence. They have not once responded to my email to corporate. Imagine how much more terrible it’s going to be when they merge soon with Albertson’s to become the largest monopoly of food grocer in the country!!!"