Sherwin-Williams Commercial Paint Store

"I'm very hesitant about writing bad reviews, but after calling ahead around 3 pm and verifying that this location had my paint, I told the associate that I'm on the way (2hr+ drive from Galax, Va) and he assured me that he'd hold it for me until i got here knowing how far away I'd be coming from. He failed to mention that this branch closes at 5pm instead of 6pm like every other branch I've done business with. So i finally arrive at 5:30 only to find that they are closed and I'm S.O.L. This is a gross inconvenience and frankly a bad lapse of customer service. UPDATE: I called the other store here in town to see if they would be able to call around and make something happen. As it turns out, the manager at this location got the call and was willing to meet me after hours to satisfy my order. Huge shout out to him! So instead of removing this post, just be advised of the closing hours so you don't find yourself in a similar predicament."

"Customer service at this store is excellent as is the selection of colors. Sherwin-Williams is the only paint I ever use. Thank you for a quality paint product."

"Yet again, we hit these folks up for advice. They have never steered us wrong. Told us how to paint our foundation, strip our basement steps, and paint our propane tank. Every time I go in, it seems like there are only professional contractors buying stuff. But the staff treats us with respect and answers our questions no matter how basic they are. Highly recommend if you need input on any project, and high quality paints."

"These guys are great! They mixed a stain for my replacement red oak flooring that is a perfect match to the original and their prices are very competitive."

"It was easy to phone in an order and discuss specific product options. Sales Associate came out to my car when I arrived to confirm order and collect payment. It may have taken 2 minutes, if that long, from the time I arrived to the time I left."