Perfection Nails

"Clean, professional, free parking. Make an appointment! You can call and make an appointment on the same day, it will save you from having to wait in line behind other people, and the frustration of having people arrive after you (who made an appointment) and have to watch them go ahead of you."

"I love this place. My sister introduce me to here about a decade ago. It's the only place I get my nails done."

"I had already been waiting 20 minutes for a pedi was told 20mins at 1:30pm. A lady came in after me and was serviced right away at 2:00pm. Clearly we were two different colors and when I spoke up he said I’m doing her first. Although I had been there and waiting. I felt as though this was racially motivated I left without being serviced. Blacks are clearly not welcomed. I mean it is Charlottesville Va."

"I went here to get a matching pedicure, and an acrylic manicure. The pedicure went well, no pain. They used a nice array of tools, and it still looks good. After sitting down to get my acrylics done, I showed the nail lady a reference picture of milky pink almond nails. I told her I had never had acrylics done before, and I was getting them for my sisters wedding. She started to file down my nails and cuticles with a metal bit. It was very painful, and my skin was bleeding while she did my nails. She continued to put on acrylic, and the chemicals she used stung terribly in my raw cuticles. I told her at the beginning that I wanted the same polish that was on my toes to be used on my nails. Somewhere in between, she swapped out that polish for a different color in gel. After I washed my hands, she started applying this polish. When I asked her if it was gel, she said yes. I was surprised, and told her again that I wanted the same polish as earlier. She then went on to tell me that this polish was better, it would last longer, and it’s for my sister’s wedding, as if trying to persuade me to buy the product she already put on me. I asked if it was more expensive, and she said it was $20 extra. I was afraid to ask again for my normal polish after she had already applied the gel, so I didn’t say anything. The acrylic came out lumpy and thin, the nail tips were glued to my finger tips, and my cuticles were raw, bleeding, and inflamed. Not to mention the nail tips didn’t cover my entire nail. The next few days after my appointment my cuticles kept re-opening and bleeding. One of them became swollen from infection, and they are all scabbed and peeling a week later. The flash pictures are what my nails look like after a week, and a few attempts to fix them and my cuticles. I ended up paying $65 for something I didn’t want. I tipped $5 but would have tipped over $10 if my service wasn’t so upsetting. The last picture was my reference picture."

"This place will turn on you like a wild animal. I've been going there for 5 years to get my eyebrows waxed. I asked for a manicure and my regular lady wasn't there. The guy with the eye condition stereotyped me when I asked him could he watch my cuticles because they would bleed with my hangnails. He told me he didn't need a nail instructor and refused to do them. I was not being irrate but he wanted me to be. The whole time I was sitting there like is this really happening. I only asked him, and have never had a manicure since I am a nail biter could he get them. They all stick together.I told him I have been a good customer and a good tipper for years. I then went to the other affiliated shop salon DE nails to tell my regular lady what happened. She apologized but of course didn't care much. It's a shame because she was a great eyebrow waxer. It lets me know all they care about is money and I understand that it's a business but that is no way to treat customers. And it's a shame that the other customers in the store heard how he was treating me but chose to just frown at his actions and do nothing"