Zenith Firearms 10517 Critzer Shop Road, Afton, VA 22920

"Zero communication on email! I sent 3 emails regarding my order and did not receive any reply. Very disappointed in this company. I finally received gun but should have cancelled due to poor customer service! Hopefully I will never need warranty work!"

"Bought my zf5 over black Friday 2022. Had questions for customer service, and they were super helpful. It has truly become one of my favorite guns. I can't get enough of it. I just wish the mag seeding was a little more seemless. Regardless, I would buy it over and over again."

"Customer service is abhorrent, possibly even non existent. I placed my order 9 days ago, I’ve sent 4 emails and gotten one vague response. I just want the product that they took my money for."

"Ordering and shipping went well. After only 30 rounds the bolt locked forward on my ZF-5P. I filed a warranty claim last week and was told Zenith would send me a return shipping label. Here it is a week later, no lable and they are not answering thie phones. I do not have faith this will end well."

"DO NOT DO BUSINESS WITH ZENITH. Took my money no problem and after 4 delays and 9 months of waiting I still don't have the firearm I purchase. Contacted them for a refund and it's been a month of me waiting to get my money back. Worst company I've ever had to deal with in my life. I think I'll have to take them to court at this rate, just to get my money back. Update: I have been refunded via paper check in the mail."