LL Flooring

"Horrendous customer service. We will never return."

"We just re-floored our entire 4500 square foot house with Luxury Vinyl Plank, all measured by, purchased from, delivered by, and installed through LL Flooring in Winchester, VA. We redid everything: three finished stories, two staircases, eight tile transitions, four days of installation - and we are thrilled with the final result! Go see Shane and his crew, they can guide you through flooring projects big and small! Whether it’s DIY or fully installed, I highly recommend LL Flooring in Winchester, VA and would use them again in a heartbeat."

"Checked out LL Flooring when we wanted to re-tread an old stairway. Talked to both Shane and Harley over a couple trips to the store. Both were more than patient in helping us sort through the many options they offered. Ordering was simple, and the treads and risers came in faster than anyone expected. The color was perfect, and the solid wood we chose was just what we were looking for - not what you find at the box-stores. And even when there was an issue with the way the manufacturer applied the finish to some of the pieces, these guys at LL Flooring blew us away with how they took care of the situation. Customer support is top-notch! I wouldn't hesitate to recommend them."

"Shane Dyess was amazing . He was extremely helpful and did not get exasperated with all my questions. It took me to trips to this store to finally decide which flooring option I wanted. Great customer service all around. Even the gentleman who loaded my flooring were amazing and helpful."

"Floor looks great but they were extremely rude. Definitely will go to a different location if buying again."