Henrico Federal Credit Union

"Do not put your money in this bank. Someone I know had a bill with them. They went in the bank paid the bank. I have the receipt. HFCU then turn around and garnish wages. The bank was called the bank was told that the person had proof of payment of the debt. The asset protection employee who was nasty and a shame to her race stated . She didn't care if the debt was paid. We need to reach out to the lawyers office. The debt happened in 2007. No paperwork was ever sent to the person about a court date to appear in court for money being due. Also when the person did enter the bank to start a new account they were told about the debt and they paid it. So , for you to take money and then garsh someone check 17 years later. For me I am pulling all my money out this bank. I witness this first hand and as a member. It is not okay to treat people like this. I will make sure every person in my family pulls their money out your bank. Your staff is very unprofessional especially the people of color that work for HFCU. (I am a person of color) .You want to take money and steal from people who already pay once they find out they owe you money is crazy to me. So, if you pay them and the lawyers. They going to keep stealing from you until HFCU thinks it is enough. Don't bank here. This not allegedly this happened in real life and I have paperwork to prove it."

"We just saved over $11,000 in finance charges by re-financing our auto loan with Kathy Scott at Henrico FCU! I'm not sure everyone will do as well, but that is not the main point. The main point is that Kathy was very efficient, and informative, in helping us to make this change. She told us what information was needed, we delivered that to her, and the next day we had a new car loan. It was that easy! We would recommend Kathy to anyone looking for a car loan or a re-finance. She knows her stuff!"

"Kuddos to Kathy Scott! I'm so thankful she was avaliable to assist me with my account and auto loan today. I had so many things to get completed at the bank and she knew exactly what to do and in what order to do them!"

"I got approved for my loan for rent.kathy Scott was my loan officer. She was very helpful, kind, understanding and caring. I appreciate her going out her way to help me and looking out for me. She was very patient with me. She is the best."

"Henrico Federal Credit Union came highly recommended by my mother who was already a member. I was in search of some place new because I was very disappointed and unhappy with my current bank. I came into the West Broad location after being told at one of the other locations (Dixon Powers Drive) that I had to have an appointment to set up a new account. This was an inconvenience because I needed to open a new account as soon as possible. I didn’t have time to wait. I wasn’t happy about that. So I left that location and drove to the West Broad location and they were able to assist me immediately. Without me even mentioning my experience at Dixon Powers they made up for that inconvenience and I left very happy and pleased with the service I was provided by Kathy Scott. She was awesome! She actually helped me open two new accounts on two different occasions and was most pleasant and helpful. I honestly don’t want to see anyone else if I ever need one on one assistance again in the future. She was great!"