The UPS Store 26 Towne Centre Way, Hampton, VA 23666

"The worst employee ever. It was a black guy who was very rude and disrespectful because we were foreigns. He kept taking customers ahead of us. And charged us extra for the wrong copies the he kept printing. I will never deal with the ups store no more, so racist and disrespectful"

"UPS driver didn’t even knock, just left a notice and shipped it to a local center. Center told me to come back the next day to pick up the package. The UPS store was closed the next day for renovation (something they didn’t tell me). Had to leave on a business trip without the package… which I needed for the business trip… Will be using anyone but UPS in the future."

"Terrible customer service on multiple occasions. Staff acts like you are a bother as soon as you walk in and are very reluctant to assist. It has also been closed quite a few of the times I have arrived even though the hours on the door state otherwise and I have had to use other locations instead. Next time I will just start at another location even though this one is right across the street."

"The handful of times I have come here, was to have documents faxed; got some scanned; and packages sent. Each time, the employees have been courteous and efficient. And to have this establishment owned by a Veteran is especially warming because my father is also a Veteran. And I understand and appreciate the sacrifices they did for us. Please, keep up the great customer service! Thank you!!"

"Quick and knowledgeable staff. Had to ship out some fragile equipment and UPS took care of it. New smoke shop across the parking lot."