Ulta Beauty

"Had an excellent service from the lady in the Clinique section. Blonde young lady. Very knowledgeable, and patient. I left feeling more knowledgeable about my skin, and feeling confident about the products I bought. Thanks to her excellent customer service. I highly recommend. Xx"

"I'm usually dragged into this place by my significant other, but it's grown on me over time. There are many nicely-scented product samples on display and lots of nicely branded stuff to look at. I just find it to be a bit overwhelming at times when you're trying to make a selection for someone as there's so many things to choose from!"

"I recently came in to Ulta to get some lipstick and I was quickly reminded why I don't shop here anymore. Two of the three cashiers looked like they had just rolled out of bed, no makeup (don't y'all get discounts as employees?), hair frizzy and unmanaged. Beyond their unprofessional look, the cashier I got (Briana) had a serious attitude issue. She was being extremely nice and chatty with the person before me, but when I came up to the counter she clammed up even after I said hello. When I stuttered over my words when she asked what my number was (I had just gotten off work and was scatterbrained), she looked at me with what can only be described as the Kubrick Stare. Head down, looking up at me through her eyebrows like some kind of psycho. Sephora has much nicer staff who actually treat their customers nicely, and not like you're an inconvenience for existing!"

"I very rarely go in here because customer service at registers is always horrible. But today really bothered me because the associate just threw my GLASS bottle foundation into the bag that was sitting on the counter along with the rest of my stuff. My heart dropped when I heard the clank sound. I was so relieved to see it didn't break. But for me to spend my money and have my items treated like that is a huge NO for me. This location has gone downhill. Lynchburg Ulta is where the best customer service is at."

"I came in to get some updated makeup. I spoke with Jasmine about what I wanted and explained my budget and she was extremely helpful. She was also very kind and thoughtful. I would definitely recommend her! She was not pushy on products. She was very knowledgeable."