Dual Image Dentistry and Orthodontics

"Dr Moody and Ms Jerri are awesome I could come hang out with them two all day. Thank you! Brock"

"First timer at this office and I loved everything about the visit. Nice clean facility & atmosphere. All the staff was inviting and pleasant, I felt very welcomed and comfortable and not like I was just a number for the day. Dr. Salone was AMAZING very knowledgeable, informative, and personable. She really took her time and thoroughly went over everything in full detail and I didn't feel rushed at all. Will definitely be back, overall I definitely recommend if your looking for a caring dentist!!!!"

"I needed a crown put in and it has been nothing but problems. For my first appointment, the dentist had to create a temporary crown and send off moldings for a final crown. My appointment was at 10 AM and I wasn’t seen until 10:45 AM. For the second appointment, my final crown did not fit, granted that was not the offices fault however I was there for nearly 2 1/2 hours with no communication. Even though the crown was not the right size, the dentist proceeded to try to make the crown fit. She left to see other patients and I sat there waiting for 30 minutes. As mentioned, this went on for 2 1/2 hours. About 1 week after my last appointment I received a voicemail that my final crown was ready. I called back 20 to 30 minutes after receiving their message and I had to leave a voicemail. Almost two weeks went by with no return phone call. I called back to schedule my final crown delivery and was scheduled for an appointment Thursday evening. Thursday morning, after requesting to leave work early I received a call from Dual stating I was put on the schedule with the wrong doctor so they have to reschedule me to Tuesday. On Tuesday, September 6 I left work early for my appointment and called to confirm the appointment time because I never received a reminder call. I was told by the receptionist that my appointment was actually for 10/3 when I was originally told Tuesday 9/6. Again, having to reschedule for the third time. I had to schedule an appointment in October because I couldn’t take anymore time off work. My appointment was set for 8:20 am and by 9:25 am, I was still sitting in the waiting room. I asked when I was going to be taken back and the receptionist said she would check but didn’t provide an update until 15-20 minutes after. The receptionist came back up over an hour after waiting, to tell me they lost my case so they needed to have the lab make me another crown. After all the wait, I was never seen. After asking to see another dentist, I was scheduled with I believe the owner and she was able to assist with my crown and was nice. Overall, the service and lack of communication in this office was disappointing and unprofessional, I will never be returning."

"Customer service is amazing! Lady at the front desk was very nice as well and was able to put me in due to my toothache. Dentist was able to figure it out quickly! Place was very comfortable.. I mean it has a massager! Overall great place!"

"I had a fantastic experience at Dual Image. I came for a cleaning and ended up coming back the following week for a few cavity fillings, and couldn't have asked for more helpful, friendly, and thorough staff. For the first time in my adult life, I'm not dreading my next trip to the dentist! 5 of 5. =)"