Caliber Collision,

7615 Merritt Street, Norfolk, VA 23513

"Great customer service and fast repairs. They keep you updated on progress daily and do their best to get repairs done quickly and properly. My vehicle looked good as new 2 weeks before the estimated date, and that was over Thanksgiving as well."

"As inconvenient as it was to need body work for my car, I found a bright spot in the process--Caliber Collision. My insurance company and Caliber worked together to make the rental car and repair process seamless. The work on my car was excellent and it was ready faster than predicted. The text notification process let me know exactly what was happening and the people at Collision are just great. Highly recommend!"

"We had the BEST experience with Calliber Collision. I would highly recommend this shop. We were kept up to date on our repairs and never had to reach out to them to follow up. Our car was ready 2 days earlier than expected. They lowered the stress of our car being damaged.. literally ZERO stress!"

"10/10 customer service at Caliber Collision! Glenn and Haven at Caliber Collision were extremely professional and made sure to keep me very updated throughout the entire process. My car was expected to be done on October 3 and they even completed the work almost a week early. I highly recommend this company and I will absolutely be returning if I have any future car troubles. It is hard to find honest, hard-working people these days, but this company surely did not disappoint!!! I can’t thank them enough!"

"I brought my 2021 Jeep to Caliber Collision after having my first at-fault collision after over 50 years of driving! I hydroplaned into the back of another vehicle that was stopped at a light. I hit her lightly with no airbag deployment or major damage. My front end had damage that mostly couldn't be seen besides what was obvious. I met Glen, a manager at Caliber, and we discussed my Jeep. He showed me that most of the damage was behind the broken grill and would not be visible until it all was opened up. I said fine, and then went to Enterprise to get a rental. The next afternoon, Glen called me and told me all about what had to be done to repair my Jeep. I didn't understand some of it, so he took his time and explained it to me. He told me what parts had to be ordered and approximately how long the job would take. He was very knowledgeable and I felt comfortable they would take care of my Jeep. During the course of the repair, Glen called me 3 or 4 times, giving me updates on the progress of the repair. It was going faster than I thought it would and I was VERY pleased with the updates. Less than a full week, it was ready! The front end looks like it just came out of the showroom!!! WOW!!! They EVEN straightened out my license plate! I was VERY pleased with Caliber Collision, Glen, and the personnel that worked on my Jeep. It shows that they care AND know what they are doing when their product comes out as SHOWROOM QUALITY!!! THANK YOU, Glen, and the rest of the Caliber Collision Crew!!!"