Norfolk Air Heating, Cooling, Plumbing & Electrical 916 East Little Creek Road, Norfolk, VA 23518

"Norfolk Air Heating Cooling Plumbing & Electrical is at the top of my list for all my HVAC needs. They beat the larger competition hands down—prices are more reasonable and service quick and efficient. Their technician Matt Smith—always glad when he is on the call. Truly top notch!"

"Kyle did an outstanding job replacing our faulty 17 yr old tankless water heater. He quickly diagnosed the problem and determined that replacement was necessary due to age of our existing unit. He developed an acceptable estimate for replacement and then returned next day to complete the installation in about 5 hrs. Clean, orderly, and extremely polite; I'll ask for him to work on any of my systems in future."

"This Company is very highly recommended. From the start with their office to the technician coming out for our service they were excellent. And believe you me we know when a company is “wanting to reel in the big fish” which they are not. We are very satisfied and glad we worked with and will continue to work with them."

"My heater went out and it was the high of 34 that day. Within a few hours we were able to get Gordon out from Norfolk air and he was able to explain what was wrong and was able to fix it within the hour. We had heat back on by mid day! Thank you very much again Gordon!!! 10/10"

"On one of the hottest days in the city of Norfolk, my plumbing was backed up in my downstairs bathroom to the point where it was coming up thru the drain in my shower. NO NEED TO PANIC!!! Once again, I knew exactly who to call…Norfolk Air!!! I have recently used Norfolk Air for their Plumbing services last month due to the flooding issues I’ve experienced over the years living in the city of Norfolk. This company always display a high level of positive customer service and knowledgeable professionals, so there’s never a doubt in my mind as of who to call to service my need. (Also, if you need someone to service your HVAC there are great for that too!) I called round 11:30am in the morning and was greeted by a customer service representative to set my appointment for the same day! (My apologies for I forgot her name) By 2:40pm in the afternoon I received a text from their professional service technician, Darrion Williams-Gibbs letting me know that he was in route to service my need. What I love about Norfolk Air is how they try their best to pair you with the same Technician that serviced your home if dealing with the same problem, in my case my plumbing. Mr.Gibbs and Mr.Deven arrived at my home in a timely manner with bright smiles on their faces despite servicing my need on the hottest day in the world!!! They were both energized and ready to tackle my 2nd time around plumbing issue. They took their time to assess the problem and within 2hrs my bathroom and shower were restored to its proper function!!! My plumbing issue was FIXED again!!! Please don’t get discouraged by this review for I do have an older home and by living in Norfolk, a city known for severe flooding, plumbing issues are bound to occur. I truly thank God for Mr.Gibbs and Mr. Deven! I have a fairly small bathroom and they were both able to get the job completed without stepping on each other toes. What I mean by that, Mr. Gibbs & Mr. Deven work well together! They make the perfect duo to tackle any plumbing issues you have with your home. They communicated effectively and respectfully to each other. It’s obvious that they both love their professions because they treated my home as if it were theirs. They stayed on task from the beginning until the job was completed. Might I add that there was no hesitation or frustration displayed while both of them were working in my small bathroom. Mr.Gibbs & Mr.Deven both have high experience and knowledge of plumbing, problem solving, and professionalism that is beyond any 5 star rating!!! Even though both technicians completed the service, Mr. Deven cleaned my bathroom including the shower to its original state!!!!! All I had to do was put my shower rug and towels back…you would’ve never know I had a plumbing issue that’s how CLEAN it was and SMELLING GOOD TOO! I cannot say this or stress this enough… My family and I truly truly thank God for Mr. Deven & Darrion Williams-Gibbs from Norfolk Air!!!! Thank you soooo much for taking the time read this review and continue to have a Blessed, hydrated, and cool weekend!!!!"