Mona Lounge and Cigar Bar 2442 Old Brick Road, Glen Allen, VA 23060

"Every staff member seemed traumatized or just plain stuck up. Like bro I just wanted some wings and a salad. I don’t care about you or your lashes. The last drink I couldnt get cause she just plain forgot lol. Customer services on 0. Dress code enforced (but not for certain clients…come as you are). Bright side, why they didn’t get a 1…the cigar lady. Super cool, down to earth, great customer service. I own a business and I frequent this spot being that I just moved on this side of town. Ima leave it at that."

"During my visit last Saturday for a friend's 50th birthday celebration, we encountered several issues at the venue. Initially, the hostess was unavailable, so we seated ourselves at the bar where the bartender didn't greet us and took our menus away. Despite our attempts to accommodate our party, the bartender displayed unprofessional behavior, advising us not to touch certain chairs. The situation escalated when a member of your establishment provided a chair that was initially denied, leading to unnecessary conflict. The manager's response lacked a sincere apology, and the overall experience, particularly Lily's unprofessionalism, is likely to discourage future visits. In contrast, our server, Ashley, demonstrated professionalism and was an asset to the business. Unfortunately, due to this experience, I am unlikely to return."

"A fun place to get a good cigar and drinks. Good service. There was a live jazz band playing while we were there. Plenty of seating."

"Nice grown and sexy lounge with good music. It gets crowded pretty fast so coming early would be best or you will be sitting outside on the patio."