Logan's Roadhouse

"The food was good! The staff was okay. They apparently had not gotten a truck they were supposed to get in Friday - so they were out of a lot of food. Which I get things totally happen! But, staff should be made aware of what’s missing. They were telling customers after they’re food was here (oh by the way - I know you ordered crab cakes with tartar sauce - here’s your crab cakes - but we’re out of tartar sauce). Vs being upfront about it so customers could make different decisions to make sure they could get something they liked."

"I contacted the restaurant to confirm that they had the prime rib available since last week I had traveled the 14 miles with my family only to find they were out of the meat. The gentleman I spoke with asked why I was inquiring and I explained the problem, he took down my name and said to ask for the manager when I arrived. I was seated quickly and ordered the prime rib and the food was brought out very quickly, after my meal the bill was reduced by 10% for the last week problem."

"My husband and I ate at Logan's for the first time at the recommendation of a friend and enjoyed it very much! I was afraid it was one of those places where the music was so loud we'd have to shout, but indeed it was VERY pleasant! The food was absolutely perfect and the service was exceptional. The manager on duty was Daniel and was incredibly professional and friendly. We will return, for sure!"

"Absolutely awful! Our waitress never refilled our drinks the hour we were waiting for our $30 meal. We only ordered a pulled pork sandwich with fries and salad, and an order of wings off the starter menu. We got here at 4pm on a Tuesday, place was dead. Maybe three customers. Tell me why it took them an hour to serve us cold food and cold fries as the worst. We will not be back"

"Tonight was an absolutely Terrible experience at Logan’s Roadhouse on Valley View Blvd in Roanoke. I give it 0 stars out of 5. It used to be a great restaurant and used to be Clean, which it was not, at all, tonight. The whole restaurant was absolutely FILTHY, with extremely Slow Service in every area also. From the half hour we waited to even have a server come to the table, to the bar not getting our first drinks out for another half hour and they were not even right/what we Ordered when they came, they never even asked to refill waters or ask if we wanted anything else…..to how dirty everything was…..The tables, the menus, the floors, the bathrooms…..all were soo dirty. And the terrible sulfur odor smell that came from the kitchen every time the door was left partially open near the end of our “meal”, the 3 out of 4 clogged toilets in the women’s bathroom, overcooked charred meatloaf and undercooked pink chicken strips….the dark haired waitress (or maybe a manager???) who was admiring herself and primping in the bathroom mirror and standing in the middle of the bathroom, blocking guests from getting to the toliets or the sink. This place was so unsanitary in every area that I honestly believe the health department should shut them down! Our server tried to be nice but all of the service behind the scenes was so slow and bad also..….bartenders, cooks, whoever might have ever cleaned this restaurant (a long time ago apparently)……no one seemingly had any interest in doing anything in that restaurant. And the servers who were there were all clumped together talking and eating themselves. We came in at 7:30pm and had a terrible time, soooo slow, took 3 hours for a horrible experience, not an enjoyable time at all. Way too much to pay for absolutely no attention to detail in any area. I would Not recommend that anyone try to eat here."