VeloConcepts Bicycle Fit Lab & Studio 201 Waters Place, Culpeper, VA 22701

"Stopped in to see about a few minor repairs... bent chain guide, replace brake cable... The service rep was apologetic, but I was politely told they only do high-end overhauls. This is not a place to get a bike serviced. It's about the leather couches and espresso bar."

"Update: I did receive a refund after posting this review so I’ve updated my review from 1 to 3 stars. Buyer beware!! I cancelled my bike fit with VeloConcepts a week in advance of when the original appointment was made. I cancelled both online and followed up with a phone call. I was still charged the entire $350 for a bike fitting that was never done. Called VeloConcepts and they argued with me that they still charge $350 whether you cancel or not. Your only option is to reschedule. That’s simply a ridiculous and frankly immoral policy. The cancellation was done a week before the scheduled fitting. I cancelled online and followed up with a phone call. The owner never informed me of any cancellation policy either via phone or in the automated response I received confirming the cancellation."

"I would like to highlight the fact that Joe, the owner of the store and professional bike fitter goes above and beyond for his customers. He helped me get into a position that feels comfortable but also fast on my tri bike. He has also helped fix my bike and made sure I got the parts under warranty so I didn’t have to spend an absurd amount of money! I could not recommend this shop more for great bike fits but also great service!"

"This place has style and the cafe inside is awesome!!! The food, coffee and desserts are great!! I’m not a bike rider but I do love that side of it too! They have really nice bikes for sale! Good stuff!!"

"Spoke with the owner for half an hour. Very knowledgeable and enthusiastic. Not your normal bike shop, they specialize in making the perfect bike fit for you. Very interesting and special equipment connected to computers to monitor everything. The bonus on top is that the owner has expanded with a coffee shop. Best cup of coffee I’ve had in the last three years."