Vans 12300 Jefferson Avenue, Newport News, VA 23602

"I'm pleased. My granddaughter left with a smile. And our sales associate was awesome and friendly. I wish I knew his name so people can look for him when they come in this store"

"I stopped into pick up some classic Vans that I had my eye on for a while. Kara ended up helping me out and she was SO helpful and kind. She not only answered my questions but went above and beyond by pulling extra shoes she thought I might like. The best part was there was NO pressure! She made the whole experience super easy and I will definitely be back at this location to buy more! Thank you Kara!"

"horrible service. the girl with the brassy short curly hair made my boyfriend so uncomfortable by touching him multiple times and holding up shorts to his waist which is such a violation of personal space. she wouldn’t stop following us around the store. i work in sales so i totally get catering towards your customer but this was beyond inappropriate. our little girl was the first one to notice which says a lot that a 12 year old can pick up on an adults inappropriate behavior. we were all so uncomfortable we agreed to leave and not buy anything at all… please tell your employees not to touch people. so weird"

"It was a young lady name Madi there walked right pass me and went to someone else looked me in my face and walked off a nice young man name Matt helped me out but I didn’t know racism still exists! She need to be reported"

"Got Jack Skellington Vans!! Kid loves them. They are pretty spiffy. Sales associates were very helpful and kind. The store is clean and well organized. Oh, we got the cool reusable bag! Can you see little zero there?"