Seredni Tire & Auto Center

"I called Seredni and asked to speak with the mechanic that worked on my car (Owner- Mark Seredni). They stated he wasn’t at that location at the time. When I showed up to Seredni 20 minutes later he was there in the lobby yelling at an employee. I asked if I could speak with him to discuss my car he had just worked on last week. We got into a screaming match in the middle of the shop. I asked him to call my mechanic friend to explain what is wrong with the car. When he got off the phone he asked me “are you sure he works on cars?” in the most condescending way. He refused to give me a refund on my tire alignment that he couldn’t complete, because I had left a negative review from our first encounter. As I was leaving he told me to “take it up with the Better Business Bureau”. Overall, the owner took my money, refused to fix the car, and I still have a car that shakes all over the place. I absolutely will never go there again and would never recommend them."

"This place straight up sucks. Took car to get aligned, during alignment they claim something is bent in front end but nobody knows exactly what besides mechanic. I have now been playing phone tag with them for a week trying to get ahold of the mechanic(CEO). But he jumps from store to store and getting ahold of him is like finding a needle in a haystack surprisingly. Thanks for the great customer service!!"

"Horrendous service and very racism . I brung my car there to get oil change and they messed up the whole cover of transmission at the bottom. The piece of metal to secure the cover was loose and hit the ground also pound back to the transmission making noise like someone hit the car with hammer. I had called the place to told them the problem right after I heard the noise on highway 295. The guys at front desk told me he had someone to take a looked at the car so even though the car making noise on 295 but I still have to run back to the shop ( 10 minutes running with the emergency light on and that freaking noise) was really freak me out. When I backed at the shop and all I got was not “ their false” because they didn’t touch the cover of the transmission but somehow the cover was loose and that secure metal fail on the ground. All they said was not their responsibility to get me a new cover for the transmission so who’ falls in this case? My BMW was running normal until it’s got service at Seredni Tire & Auto center. The shops was not taking any responsibility for that so I left them 1 ⭐️ and still continued to report them to BBB or any consumer protection for this poor performance of the shop to solve the problem they did. So so disappointed at this point so I will file a complaint after the review. I also have the video I also recorded when I heard the noise on the highways and hopefully that would help me fight in this case. P/s : the oil was leaking I saw the transmission Oil drop on the ground and they said that only air conditioning water when they lift the car up to see the problem. At this point I’m speechless with the answers of the mechanics who working there."

"The store offers good prices on tires. the service excellent. Personnel over accommodating. They are very knowledgeable when it comes to tires.. they also provide inspections services. The waiter is very neat and accommodating. I highly recommend them for tire service."