Walgreens

"Waited for 40 minutes for a flu test for which I had an appointment, while having the flu."

"Pharmacy does not respect your time. Came to pick up medicine which was supposed to be ready at 11am, I was there at 1230 and was not ready than they told me 5 minutes wait time. At the end it took 30 minutes."

"A trip to the pharmacy is what it is in Richmond. The wait is typical and the people are 50/50. The customers are worst but this aint about them. I come here but I tried to avoid after 3pm."

"This pharmacy is the most chaotic, least organized place I’ve ever seen. It’s honestly pretty scary. I’ve gotten the wrong medication TWICE in the last month. Once for a completely different person, once I got a medication that was prescribed previously and was there to pickup a different new prescription. The techs are yelling at each other asking where things are, can’t find medications, bickering about where things are. Multiple people trying to help you, and getting confused. People are mad and grumbling. It’s actually dangerous. I’m never coming back."

"I kept my business with this particular store, even after moving 45 minutes away back in February of this year. I take the same medications and my Rx's rarely change. When my prescriber would call them in, I'd rarely get my complete order and/or my meds would be out of stock. The staff would give me an ETA and when I'd call back on that day, it'd be the next week. This is people's health at stake here! This is NOT acceptable! So, I had to make the best decision for me and move my business to the competition. There's one lady that works nights that's a cashier and she's a credit to the others. I love her. The rest are costing the company their customers. Walgreen's: You aren't THAT hard up for help!"