Dollar Tree,

9700 Midlothian Tpke, Richmond, VA 23235, United States

"The store was well-organized and clean the staff were very polite and helpful and they had all kinds of neat stuff different than some of the other I will definitely be stopping back in when I can"

"This is a newer Dollar Tree. It is nicely laid out. All aisles were clearly marked. Good selection of typical DT stuff. Plenty of seasonal items too."

"I went into this location for the first time, got into the check out line with 2 ladies in front of me. The cashier was actively talking negatively about the customer that just left, with the current customer. Explaining that "its not her fault when someone's card doesn't work, they need to get it together before they go shopping". I noticed there was a plastic divider available, so I grabbed it and put it after my order, so the lady behind me could put her stuff on the belt. The cashier gave me a look and very rudely said "Please don't do that. I don't need people snatching things away. I got a kid I need to put through college and I'm not trying to be sued", I responded "I'm sorry. I was just trying to be helpful" which the cashier then said "I don't need your help, I'm moving quick enough, I think--- I'm from New York. I don't like people snatching things from me" ???? The transaction was completed with no further response from me but I will not return to this location. If you allow your employees to verbally harass your customers AND while they are wearing gingerbread pajama pants? Not a place that is going to get my business."

"There’s all kinds of stuff here that isn’t at the dollar tree by Home Depot and it’s really well organized and clean. But the sales associate today was downright mean. There’s definitely a difference between indifference and rude. I don’t care that she was playing on her phone and listening to music and didn’t engage in small talk. It was the way she spoke to every single customer in front of me. One older lady could barely walk and was taking the cart out to her car. That’s not allowed, ok fine, say that. But instead, she said with a full scowl, “ I know you you’re not thinking about taking that cart out to your car.” Another lady asked for cash back, and apparently there was no cash in the entire store. Then she should’ve said “ I’m sorry I don’t have any cash right now.” Not “ I said we don’t have any cash”. (when she had most certainly not said that) I would hate to see somebody get fired during the holiday season, but y’all need to move her off the cash register."

"I came to this location just before closing to find the doors already locked and no employee in sight. Eventually a couple of people came to the front and after seeing that I wasn't leaving the door, the manager came over. Carla proceeded to tell me that their registers said it was 9 even tho she knew it was not. I needed one item and would've been gone before it actually was closing time. I get wanting to go home but you have posted store hours for a reason. I will be reporting this to corporate, unfortunately."