Chantilly Auto Group,

25291 Pleasant Valley Road, Chantilly, VA 20152

"Recently purchased a vehicle from Chantilly Auto Group for my rental business. Smooth transaction, no surprises. Highly recommend for a top-notch buying experience! Thanks, Vinny and team!"

"This business sold me a unsafe vehicle replaced it with parts from a junk yard installed them incorrectly and lied to me told me there was Factory warranty to fix any issue in the car, I received the car full of cigarette ash and smoke and it won't go passed 40mph without it wobbling and shaking or making dragging noises. They will not fix it for me or pay to fix their mistake nor will they give me some type of deposit back. They also consume marijuana in their office and it made me really sick. I now have to pay 4 thousand dollars for my vehicle to be fixed at a dealership because Vinny and Shaun sold me a broken vehicle with a loose axle . Vinny is the owner Shaun is the son. They are very rude and disrespectful and scam. Scammed Scammers be warned spoke to a lawyer they have several pending civil cases do not trust"

"We put a deposit of $500 on a car on November 3 but had a death in the family the very next day. We called the dealership on November 7 explain the situation asked if we could get our refund back and then they ghosted us. They proceeded to put the car back on line for sale on ******** and on their website the first phone call I was told that the only way that we can get our money back was if there was mechanical issues with the car we still had not left our state of New York to go look at this car down in Virginia because of the death in our family. I asked to speak with a manager that’s when John H**** got on the phone with me and told me that there’s signs all over the store that deposits are not refundable I explain to him we were not there and we only dealt with the salesman via text message. He started screaming and yelling at me that we entered a contract even though we didn’t sign anything once we sent the money and that they get to keep it. He proceeded to tell me that they taken the car off the website and it could’ve been sold in the week and that they weren’t advertising it which I looked up and saw that they’re advertising it today. I stated that we would come down and look at the car on Saturday then he called me back to tell me that he would give us 200 of the 500 back but then he started verbally abusing me telling me that I was poor and screaming and yelling at me I recorded the conversation it got really crazy. He called back again a half an hour later to scream at me some more and I have that conversation recorded as well but during that one he told us that we are not to go down there so now I do not know how to get my money back but quite frankly I’m scared to go anywhere near the place. I’m a New Yorker who owns an offshore commercial fishing boat like ********* *****, for me to be taken back it takes quite a bit of yelling and screaming. But verbally abusive behavior over the phone is wrong. But I’m not sure how to proceed. Please help thanks I posted on BBB a few months ago finally got my case number"

"Vinnie was very professional. He helped me repair my car in no time. Overall, I had the best experience with him. A+ Service. Thanks!"

"I bought my '04 Suburban from here last month. They were AWESOME! Great service. Anything I found that wasn't pictured, described or advertised, they fixed or adjusted. They treated me like a buddy and not just a customer. Best of they came through on all promises. I would definitely buy another car from here, if/when I need another one!"