CVS 221 West Reservoir Road, Woodstock, VA 22664

"Unfortunately I had to move my prescriptions from Walgreens to CVS because Anthem didn't allow Walgreens. The employees are rude, unorganized and unprofessional. Only been there twice, bad experience both times. Going to look for another store"

"I called to check on my husband's scripts. They told me an hour... been almost 2 hours, still not ready. I'm glad he isn't out of pills and glad it isn't life threatening"

"A one star is the lowest allowed, but if it could be 0, I'd gladly submit that. I have been receiving my prescription here for a few years now, and am so relieved I received the opportunity to go elsewhere. Not only are the employees at the pharmacy EXTREMELY rude and unprofessional, when you receive notifications on the app that your Rx's are ready, they usually aren't, and you still have to wait, or either come back. I had the wonderful opportunity to deal with a pharmacy employee over the phone, to whom I was treated as if I was an inconvenience for calling about MY prescription, was immediately put on hold, came back after 3 minutes, was hung up on, had to call them back, was greeted by the same "pleasant" woman on the phone, and was told they don't have that and would have to special order it, would take a few days, and be out of pocket, so they kicked it back to my doctor, who thoroughly explained all of that TO them in the notes, when the pleasant CVS employee decided to actually check them, prolonging not only the phone call that was apparently so inconvenient, but my Rx from being received. Now, I'm not one to deal with mistreatment long, nor attitude or poor customer service, and I made that known, to which I was hung up on. I will say, thanks to her, I moved ALL of my stuff to another pharmacy that has been quick, professional, reliable and KIND as soon I needed them. And, my Rx is up to $5 cheaper! I hope this goes noticed and that the employees at CVS understand that the people that are calling, are calling about something they need for their health, and treating them with kindness, is necessary. You are a reflection of the company, no one chose that job but you, and let's hope that mindset and compassion is reflected from now on."

"I was appalled to see that racism still exists in this cute little backwards town (coming out here from Washington DC only a decade later to visit). None of the employees wanted to even look at me or speak to me let alone want to assist me with anything. In an awkward situation like this I am thankful for self checkout. They had a great variety of touristy souvenirs that I probably would have bought the whole shelf but my spirit was not into spending at this CVS location. So I bought the few essentials needed (contact lens solution and dried fruit) and kept it moving."

"I have a couple of people in my family with medical challenges. I am in this CVS about twice a week. I have seen amazing, hardworking people at every visit. Even though all pharmacies are overwhelmed due to COVID these days, this CVS seems to do everything to accomplish their goal - helping the customer!"