Wendy's

"All ordering is kiosk. Clean dining room. Customer service is not really existent. Food was good. Above average for a Wendy's"

"The staff arr always so well trained and good at their jobs. The order is correct every time. Food comes out fast. Fries are always so over salted that I have to scrape it off to eat them, but my wife doesn't seem to mind, so maybe that's just me."

"Drive thru is rude as hell at this location. No customer service or common sense. Truck in front of us was diesel and they couldn't hear but talked crazy instead of waiting for the diesel truck to move. Ended up driving off and going to Canes. They value customers there."

"Got the chicken wrap before in Newport News and it was awesome. Went to Hayes and theirs lacked chicken, lacked sauce and the tortilla was stale on the edges. Plus the tea was terrible, dark, bitter. Was very surprised about this from a Wendys. Called for manager to discuss. She said come back in for a courtesy wrap. Went in next day and the only improvement was the bread was not stale. I opened the sandwich at the counter to assess amount of sauce. Very little sauce again. the worker gave me a packet of ranch dressing to add. Made it better but very little meat again for a $5.99. Left me hungry. Kudos to the Newport News Wendy's on Jefferson that knew how to make a sandwich that people sill come back for."

"This is the best Wendy’s I’ve been to. I ordered from my phone while in the parking lot because I had a mobile reward and by the time I walked into the store they called my name. I was completely shook. Everything I’ve ever ordered here came out quickly and hot. Highly recommend"