Chipotle Mexican Grill 7314 Bell Creek Road, Mechanicsville, VA 23111

"The worse experience at any Chipotle ever, the employee started squawking at another employee that was bringing in food from another restaurant, while I was asking if they were going to make any more peppers and onions. I'm not sure who was the manager there but dishes were dirty and the front line where they prepare the food, had cheese scattered all over it. I'm telling you for the standards that Chipotle hold, this one you would have thought it was a private franchise. Then two other employees were flirting with each other so much they were holding up the guy in front of me that even he felt it was awkward."

"Consistently Disappointing I regret to express my disappointment with recent visits to Chipotle. Unfortunately it's the one located closest to our home. On multiple occasions, we found the restaurant consistently out of essential toppings such as veggies, guacamole, steak, rice, beans, and cheese. Despite expressing our concerns to the staff, the response was indifferent, and it seemed as if our feedback wasn't valued. As regular patrons, we believe constructive feedback is essential for improvement and hope that these issues can be addressed promptly."

"I have been here many times and each time it gets worse. It was a little bit busy when i got there, but i have received a notification that my food was ready. There were people just standing around and even one girl stuffing her face and joking with the other employees while everyone just waited. I stood in there over 5 minutes before someone even acknowledged my presence. The food was cold and half full even after i ordered double meat. There were plenty of staff but they were all terrible. All everyone cared about was joking around and eating. And to top it off the place was a disaster. I don't know who is in charge of ensuring cleanliness but this is a catastrophe. Corporate definitely needs to pay a visit."

"I got my food at 7:50pm and most of the toppings were apparently out, no chips, and the line cook had me waiting to order while she was on the phone. First time coming here and it will be my last. I can understand if they’re out of food but there’s 2 hours left untill closing. The whole company needs to tighten up including this location."

"Food is hardly ever really good. This visit was bad because they got the completely wrong protein. I’m sorry I asked for chicken not beef. I don’t eat red meat . Thanks. And I don’t have time to go back and get a new one either"