Chipotle Mexican Grill

"They were out of almost everything, the staff didn’t seem to care everything was disgusting, the counter was so dirty, almost all tables were dirty, trash cans were full almost overflowing, the Powerade machine was missing a nozzle and sprayed Powerade all over my wife. When we told the staff about it they didn’t care, and my wife had to tell the staff to put an out of order sign on it. They also are not out if certain things because my wife pressed them on brown rice and they got some from the back, they just don’t want to cook. In my opinion this location should fire everyone and start again or it should just close Down. I have never been to a bad chipotle, it’s one of my favorite restaurants but this was unacceptable. You can get better service and cleaner atmosphere at the cookout across the street and that’s just sad."

"Staff is very short with customers and always acts like it’s an inconvenience for you to be there. Portion sizes are pathetic at this location as well. Wouldn’t pay the extra $5 for a large guacamole only to get a half full container. Not my first experience with terrible portions at this location and usually very forgiving about occasional issues but it is consistent here."

"I would have given them a 1 star, but the young lady that prepared my bowl was nice. The young lady fixed my bowl. I waited at the register for over 5 minutes. Finally I asked the young lady was someone going to ring me up. She came over and did it. I have no idea where the person was that was supposed to be on the register. I work with food myself, I wasn’t going to get anything once I saw that they were using plastic bags in the panda that was holding the food. I just hope and pray that I don’t get sick. If so they will be hearing from me. The hot food once cooked should be held at a temperature of 135 degrees or above so with that plastic I know it can’t be. I’m going to check it now to see if I’m going to eat it or not. So I’ve been home for about 10 minutes and I live 5 minutes away. So the temperature isn’t bad. I will just heat it up a little before eating it."

"We needed a place to grab food along our drive. I decided to go with a familiar place to make it easier. I placed our to-go order through the app. I was happy to see that there was a progress tracker. Our food was ready before the promised time. Everything was prepared exactly as requested. The only deduction was because things could have been packaged a little better to prevent spilling. Liquid from one of the dishes had leaked out, creating a bit of a mess. But everything tasted very good and was hot when we received it. Pro-tip: The Chipotle Honey Vinaigrette was very good!"

"We were very disappointed in our visit here tonight. I wanted to try the new steak bowl, but they said they were out and weren’t planning to make anymore. My wife and I got the chicken bowl instead. They hardly put any chicken in the bowl. We asked for sour cream, and the girl dumped a ton of it all over our plates and spilled it on the counter. It was basically a sour cream bowl. They weren’t friendly either. Just pushing people through the line as fast as possible in a sloppy manner. Definitely not satisfied."