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DTLR
4501 South Laburnum Avenue, Richmond, Virginia 23231
About the DTLR
DTLR is a popular clothing and shoe store located at 4501 South Laburnum Avenue in Richmond, Virginia. Offering a wide selection of trendy apparel and footwear for men, women, and children, DTLR is known for its stylish and urban fashion options. With a focus on streetwear and athletic brands, this store is a go-to destination for those looking to stay on top of the latest fashion trends. Whether you're in need of a new pair of sneakers or a fresh outfit, DTLR has you covered with top-notch customer service and a diverse range of products to choose from.
Photos of DTLR
4501 S Laburnum Ave, Richmond, VA 23231, United States
Opening hours of DTLR
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 20:00
Saturday:
11:00 - 20:00
Sunday:
12:00 - 17:00
Reviews of DTLR
"Nobody ever offers any help they just playing on their phones"
"Ppl are rude unfriendly unbothered unhelpful unprofessional bad business move for the mall maybe for downtown Richmond and the hood mentality but omg smile welcome all customers stop having them phones out Dam address me I'm here to possibly spend my money not waste ya time"
"Customer service here sucks store associate act as though it was an inconvenience to her to help and answer customers questions if you have an attitude please stay home"
"Placed an online order for the latest jordan release the cherries. When order arrived it was actually for a different size then what I ordered. Took them back to this store for a refund. Refund policy states in writing on website and in their store by the register that if you purchase something with a debit card any refund must be placed on a DTLR gift card. If you purchase using a credit card refund money can be returned back to credit card.the gentleman that helped me was very professional and helpful ,no problems there. He informed me that even though I payed with a credit card the only way to get my money was for it to be placed on a gift card. Clearly there is something wrong bc in writing it says the opposite. DTLR needs to get it together , my purchase was for $209 , I wanted my money back not a gift card. And corporate was of no help. Will not be shopping on this stores website in the future . Don't really want to shop in store either but bc I now have a gift card I have too..."
"The team was very helpful. They made sure I had all size & color choices I needed. Also informed me if something ran a little big or small. Store was very clean & organized. They also have a rewards plan 2 gain points for future purchases."
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