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Cauthorne's Auto & Tire
12167 Washington Highway, Ashland, Virginia, United States
About the Cauthorne's Auto & Tire
Cauthorne's Auto & Tire is a reputable car repair and tire store located at 12167 Washington Highway in Ashland, Virginia, United States. With years of experience in the industry, our skilled technicians provide top-notch services to keep your vehicle running smoothly. From routine maintenance to major repairs, we have you covered. Visit us today for all your automotive needs!
Photos of Cauthorne's Auto & Tire
12167 Washington Hwy, Ashland, VA 23005, United States
Opening hours of Cauthorne's Auto & Tire
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Cauthorne's Auto & Tire
"Beware! I was a customer for over 20 years.I hate having to write this, but I wrote Johnny a letter and got no response. Recently, actually the past year or two, service really went down hill. The last 4 time I had my car worked on it was not done right, or wasn't completed. I had an oil leak on my van which I was told made the motor mount go bad. Johnny said it was the oil pan leaking, so I had him fix it. A week later it was leaking the same. It wasn't the pan. Then he told me I needed an ABS module, When I picked the van up I did not get a mile from the shop and the ABS light came on. I called immediately to see about bringing it back in. I asked Johnny twice about fixing it and he avoided the question. Then I had my van in for tires and my truck in for tires also. On both I asked that the front end be aligned. It wasn't done on either truck. That is no way to treat a loyal customer! Doesn't care if my tires wear out or about the safety of my vehicle, or my family or me!"
"There are good people Cauthorne's Auto and Tire! I have a "well aged" 2011 328i - X-Drive BMW.... I'm sure this is a relatively obscure tire model (and unsurprisingly.... expensive to replace). My back left driver side "run flat tire" blew out on I-95 South on the way back from Northern Virginia to Richmond, VA... and I managed to "limp in" in spite of a huge gash that opened up in the tire for unknown reasons. Cauthorne's Auto and Tire (Ashland, VA) was able to find this relatively obscure tire and had me back up and running in only a couple days. The price Cauthorne's charged for the replacement tire and their cost of service was commendably fair and honest. It is refreshing to have experiences that confirm there are still good, fair, and honest people. (I even asked if it would make sense to go ahead replace both of the back tires... and Cauthorne's gave honest advice and said that all of my other tires looked to be in good shape and didn't think replacing any of the other tires was necessary at this time). Cauthorne's had impressively timely service.... it was a great experience overall! **** Also, thank you to the kind people (and especially the store manager) at Advanced Auto Parts - 307 S. Washington Hwy, Ashland, VA who were kind enough to give advice and recommend Cauthorne's Tire and Auto (1.3 miles away... just away on Rt 1). Conor Jones - October - 2023"
"Great customer service and very friendly staff! During a snow/ice storm, right at closing time, when no other shops were even open, the staff were willing to repair a damaged tractor tire so we could feed our livestock that night. They didn't complain, they didn't price gouge (they were more than fair on their price), and I couldn't have been happier with the service they provided. I would definitely recommend Cauthorne's Tire in Ashland. Thank you for your help that night."
"After the service today, I'm changing my review. First two visits, the service was good. Today I dropped my car off for an 8 AM inspection appointment, I checked in four hours later and it still had not been completed. I decided to return an hour after my call and my car was still sitting outside and had not been inspected. There reason was the mechanic had gone to lunch which is what I had been told over an hour ago. Also they had 12 drop offs. If I had an appointment, I should have been taken care of first. If they are this busy, they won't miss my business. Will think long and hard before I consider going back here again."
"The most honest mechanic I have ever encountered!! After special ordering a $350 part for me, as part of a repair they were doing MUCH more cheaply than other people's estimates, they discovered that they could actually FIX THE ORIGINAL PART, and send the new one back, which they did, saving me boatloads of cash. I was stunned and amazed! I will forever recommend these guys for anything!"
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