Pizza Hut,

1226 Smithfield Plaza, Smithfield, VA 23430, United States

"This was my first time at this pizza hut. The food tasted great but the topings I ordered extra were missing from pizza. I will probably go back to give them another chance because the pizza was good."

"Smithfield Pizza Hut.... you need to do better! This is the second time we have ordered within 3 weeks of each order and it seems that you always forget our drink. 3 weeks ago the driver forgot it, we called to let you know. Why do we have to go through so much to get it. It's bad enough that we give high tips and yet you still question us! First you tell us you don't have the order that was just delivered and then you say of here it is. Without apologizing, you just hand over the drink. Tonight the same thing happened again. Iasked the driver where the drink and he says this is all they gave me. My daughter automatically says "I guess I'm going to get the drink". But to add to it, I called to let you all know and the guy that answers says you'll have to talk to my manager and then hangs up. My daughter shows up there, and explains it to some girl. I say girl because a lady or woman would not have argued and then have an attitude and snatched the receipt from my daughter! This is getting really ridiculous!! I guess Papa John's and Dominoes will be our new Pizza place along with Sals. Get it right!! It's makes no sense that we pay delivery and tips but yet we're still doing your job!! Easy money for y'all!!"

"I ordered from the Pizza Hut in Smithfield, VA and I ordered online. I ordered with a pick-up time of 6:15 and when I arrived the order was still not ready. It took my order 30 more minutes! One of the workers was rude and talking about how when she delivers to houses, the tips are sorry, "What can I do with a two dollar tip!" The other two workers was struggling with getting orders out while she complained. Then when my order was finally ready, she almost forgot my chicken to my order and when I asked her about it, she acted as if I was in the wrong! WOW WE Smithfield PIZZA HUT!!! What would they do if customers were seating down to eat?!"

"Food was delivered that's about all they did well this time. Both pizzas had to be reheated upon delivery. Big New Yorker Pizza was not cut properly and mean not even close."

"Working in Smithfield we have ordered from this Pizza Hut a lot and never had a problem until today. We got a stuffed crust pizza with pepperoni, banana peppers, and sausage and picked it up in store. When we got it back to the office we found out it's super thin on the bottom and greasy and falling apart. The crust doesn't taste right at all and doesn't have the "Hut Favorite" seasoning that we requested. Overall really disappointing today."