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Firestone Complete Auto Care
2001 Huguenot Road, Bon Air, Virginia, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 2001 Huguenot Road in Bon Air, Virginia, United States. With a team of skilled technicians and top-of-the-line equipment, they offer a wide range of services to keep your vehicle running smoothly. From oil changes and tire rotations to brake repairs and engine diagnostics, Firestone Complete Auto Care is your one-stop shop for all your automotive needs. Visit them today and experience exceptional service and quality workmanship.
Photos of Firestone Complete Auto Care
2001 Huguenot Rd, North Chesterfield, VA 23235, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"They handled a tire install on record time, and have always taken good care of me when I needed vehicle services! I feel they are trustworthy and work hard to provide good service. Highly recommend them!"
"I trust the shop and the staff with my cars and I also trust that I'll get an honest deal. They have always done a quality job servicing my vehicles. Have been a loyal customer for over 20 years."
"I brought my car in for a scraping sound coming from my brakes. I had an appointment, but it still took them 1 hr 45 min to diagnose. They quoted me around $1500 to fix the minimum issues, but recommended I get up to $4500 worth of work done! So, I took my car home to get a second quote. I then found an independent mechanic who came to my house and in 4 hours had diagnosed the issue, gone out to get the parts, and finished the job. Bw parts and labor to fix what actually needed to be fixed, it cost me $200. And guess what? My brakes sound and feel perfect! Firestone will try to get you to do things you don't necessarily need right now. Their goal is clearly to upsell and get you to spend as much money as possible. I don't think they are necessarily lying, but they aren't being honest. They are clearly looking for every little thing that could possibly be needed in the "near future." And even the repairs that are needed are completely overpriced. I recommend looking elsewhere. I gave 2 stars bc the front desk guy was courteous, which I appreciated."
"Couple of months ago I had my cars recalls repaired at the Hyundai dealership - next day when I picked it up my cars engine was shaking. Worried that it was something super serious I called here and the man on the phone understood my worry and told me to drop it off and was very thorough in letting me know how much the diagnostic would be. Unfortunately they couldn’t seem to find anything when they looked at the engine itself but the amazing mechanic dug a bit deeper and found a bulletin about a CED filter that if my car didn’t have it (which it didn’t) that it could cause engine rattling. They went ahead and ordered the part and when I picked it up the next afternoon it had stopped rattling. I am super thankful for them getting me in on such short notice and saving me (a person who knows nothing on cars but tries to do my research) about $500 in diagnostics and the part itself. I can’t remember the names of the lovely men that assisted me and my car but thank you!"
"Don't trust the appointments. Love the idea so booked one for an oil change at 130pm, the guy said they were busy so it could be 1-1.5 hours, I was hoping for closer to 30 with the appointment. 2.5 hours later no one had said a word to me so I finally asked and they said my car was next but couldn't say when and that it would be another 1-2 hours at least. Got my car back, took it down the road to Grease Monkey, and it was done in 20 minutes. I'm sure they work hard but if they can't manage appointments appropriately they shouldn't offer them"
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