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Firestone Complete Auto Care
11327 Hull Street Road, Midlothian, Virginia, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 11327 Hull Street Road in Midlothian, Virginia. With a team of skilled technicians and top-of-the-line equipment, we offer a wide range of services to keep your vehicle running smoothly. From oil changes and tire rotations to brake repairs and engine diagnostics, we have you covered. Visit us today for all your automotive needs and experience exceptional service and quality workmanship.
Photos of Firestone Complete Auto Care
11327 Hull Street Rd, Midlothian, VA 23112, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 16:00
Reviews of Firestone Complete Auto Care
"The incredible customer service from Scott who assisted my husband and I with three cars, two of which were the same make and model, is the reason for this score. His expertise, ability to explain in detail, and kind demeanor are all greatly appreciated. Most importantly we were treated as people instead of another work order. Thank you again so very much for all of your help, Scott! Looking forward to continuing business with this Firestone."
"Suspicious items brought up during routine inspection. A lot of the items were either not truly needed or not needing inspection. Each time there was an “issue” with the tires including nails in recently purchased tires or “wires” showing that looked like someone took a box cutter to it. I absolutely do not trust them. $991 for break pads, and all the other “issues”."
"Overall, a good experience here. I dropped my car one evening for an state inspection to be completed the next day. I received an email around 7a the next morning showing the work order # so I knew that the car was at least in queue. I finally heard back from them around 3p and was told that it didn't pass inspection and would need to be kept until the next day. I did put me in a bind, but I can't blame them because my car wasn't the only one they had to look at. The repairs were made the next day and the car was ready for pickup as promised. Everyone I spoke with and encountered in the shop was very friendly."
"Drop car off at 7 AM was told they would be able to perform a state inspection today, at 230 pm I received a call to inform me they were unable due to being overwhelmed. I was very confused on the situation. If you would have explained you were backed up at 7am I would have took it somewhere else. It pays to be straight forward with your customers. Full of disappointment"
"I never have any problem here and they don't mind giving you a discount. Staff is very friendly. I'll definitely keep bringing my Ford F-150 here. I had brakes and rotors done and a oil change."
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