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AutoZone Auto Parts
1506 Boulevard, Colonial Heights, Virginia, United States
About the AutoZone Auto Parts
AutoZone Auto Parts is a premier car repair and parts store located at 1506 Boulevard in Colonial Heights, Virginia, United States. With a wide selection of high-quality auto parts and accessories, as well as knowledgeable staff ready to assist with any automotive needs, AutoZone Auto Parts is the go-to destination for car enthusiasts and DIY mechanics alike. Whether you're looking for a specific part to repair your vehicle or simply browsing for maintenance supplies, AutoZone Auto Parts has everything you need to keep your vehicle running smoothly. Visit us today and experience top-notch customer service and a vast inventory of auto parts at competitive prices.
Photos of AutoZone Auto Parts
1506 Boulevard, Colonial Heights, VA 23834, United States
Opening hours of AutoZone Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
08:00 - 20:00
Reviews of AutoZone Auto Parts
"My son bought rotors, calipers, hoses, and pads in November. He supplied the store with the VIN to be sure he received the correct parts. After swapping out the parts and bleeding the fluid he wrapped up and tested. All seemed fine in the neighborhood. The next day, the brakes tightened down and was causing high heat and smoking. He took the truck to a local garage that confirmed the work he performed was done correctly. They also confirmed there was no trash in the brake fluid and that the calipers, the brand new out of the box from Auto Zone, had locked up. The garage brought the defective calipers to the Chester Auto Zone and obtained new ones from that branch. The new calipers also locked up. So the mechanic obtained replacement parts from NAPA and they worked and have worked flawlessly since. I wrote a letter and hand delivered it to the store to inform them of the costs of the repairs and the day of pay my son list due to the defective parts that was sold to him. The damages to that point was $1800.00. We later found new damage the mag wheel on the passenger side and the bearings on both sides burned up within a week afterwards. After not getting proper communication from the management, I stopped by over a month later to see what was going on. Since that visit, no one has reached back out to explain ANYTHING! This was extremely disappointing. In total my son's losses near $3000.00 in repairs and lost time from work. My son has purchased parts from here exclusively. He is a bit passive about it but will be shopping elsewhere unless AutoZone makes him whole or does something to make it right. I would expect management, especially at the district and corporate levels to be better at communicating to explain what their position or plan is. I am willing to update this post if things are dealt with appropriately. At minimum PLEASE COMMUNICATE! If this happened to their children I am sure this would already be settled. #disappointed dad sad to see a hard working son being wronged... It's been about a week since the last review. No communication has come from AutoZone yet. More disappointing...1/13/2024... Still no communication from AutoZone. Discouragingly disappointed...1/21/2024. Still no response. 2/4/2024."
"The cashier was so nice and very very patient and helpful over at the colonial heights auto zone on Colonial Heights Blvd"
"Went to get a part for my daughter's car. Customer service was good. The young man helped me get the part ordered. Grateful for that. Thank you so much."
"Can't say enough good things about Jalen. My tools are in storage right now from move, and he was able to help me change my wife's battery that I just jumped to get the car to autozone. Awesome customer service."
"The staff is always courteous and helpful whenever I have to get a part for any of my vehicles and they almost all the time have the part in stock."
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