Bojangles 13549 Carrollton Boulevard, Carrollton, VA 23314

"At times their business can be hard and their hand can be old. But then at other times the best you could ever win. You just got a pick which time it is. I'm not they're good. I love their hand biscuits as long as they're both around."

"Today, my mother had a disappointing experience with customer service at Bojangles in Carrollton, VA. The woman she encountered at the drive-thru was dismissive and rude. When my mother inquired about the availability of the 4-piece wing combo, the woman curtly responded with a "No." Additionally, when my mother asked about the 3-piece wing combo, the woman abruptly cut her off, stating, "Ma'am, we don't have any wings." This prompted me to call and speak to a manager after overhearing the entire interaction. As customers, we rightfully expect a certain level of professionalism and courtesy. While we understand that items may not always be available, the tone used in this instance was unnecessary. The employee could have simply suggested a different option on the menu, but instead, she conveyed an attitude. While I appreciate the Manager Tye's efforts to resolve the issues, a complimentary meal does not adequately address the situation, since we do not reside in this area. None of us are aware of what the other person may be going through, but that doesn't justify such poor behavior. It's a fundamental principle: treat others the way you would want to be treated. Despite numerous positive experiences with Bojangles in Carrollton in the past, this recent encounter was disheartening. I sincerely hope this feedback is received constructively, prompting necessary steps to ensure other customers do not face similar issues in the future."

"Dinning room is closed and help in the drive thru was rude to say the least. The fries are always way over salted to the point of inedible. Needles to say I don't go here very often and the parking lot is usually next to empty so seems like not too many others are eating here either.it is expensive to eat here as well."

"The food was fresh and delicious. The manager seemed very concerned that we were satisfied and went out of her way to help us. This is rare and was refreshing. A great fast food restaurant experience."

"If you want the best spicy fried chicken with all the fixins, there’s no better place than Bojangles. They must have a pressure cooker with a deep fryer to cook the chicken. I don’t even like breast, but even the breast is juicy and tender. It has to be a pressure cooker that they’re using. I especially like the beans, but I wish they had collard greens."