E-Z Rentals Home Furnishings 1420 East Stone Drive, Kingsport, TN 37660

"Got a sleeper sofa from these guys paid early ever month for 8 months and everything was good until the Frame on the bed broke at no fault of my own and they give me the run around for almost two months until finally I told them to come get it...right after they left I went to American rental on east stone drive and got a nice sectional cheaper then what I was paying for that junk sleeper sofa"

"This store is a load of crock. They tell you you have a month to make a payment after you set it up for a month then come and take the stuff before the payment is due. Long with they tell people they are getting brand new stuff it but actually used. I know this for a fact I will never shop here again. My boyfriend worked there and that when we got the stuff and ever since he quit they have harassed us and don't even call to tell someone the have a payment. Worse store ever. Don't even go there."

"WHO EVER THE NEW MANAGMENT IS ARE RUDE AND HAS NO CUSTOMER SERVICE EXP. I CALLED A MONTH AGO AND NOONE COULD TAKE MY PAYMENT? THE MANGER WAS NO WHERE IN CONTACT, THEN IM CALLED AND CHARGED A LATE FEE?? THEN MY PRODUCT IS FALLING APART i ASKED FOR THEM TO REPAIR IT AND TO BE CONTACTED AND NOTHING HAPPENED.. i HAVE BEEN WITH THIS STORE IN KINGSPORT FOR 3 PLUS YEARS BUT THIS IS BY FAR THE WORSE TEAM... IM DONE WITH IT!!"

"They must have a new manager. I asked John 2 weeks before I needed a refrigerator for a vending event. He kept telling me to call back or saying he would call me back. The day before the event he tells me he’s short staffed and can’t deliver to us. That leaves us scrambling at the last minute which effects our livelihood. He had zero concerns about this and refused to discuss the matter"

"Honestly they work with me I had one issue with an employee named Frank he lies an will say anything to you to come pick up your belongings however the store manager David will work with you an he understands. Frank will call you from his personal cell phone and then tell lies about payments ....but I went in the store and told him he is a liar and he was a little upset but he knew he had lied ....if you can just deal with the manager David your good!"