Dunkin'

"did a mobile order accidentally in the wrong location. staff was very rude and did not want to accommodate me. happened to me at starbucks nearby before and made my drink right away. it’s always a bad experience at dunkin. will not go back."

"The donuts (Boston Cremes) should have been the flagship of the company, but they tasted like they were at least two-days old and barely had any creme in them. The service was not great, and they staff put the donuts in the bag upside down so the chocolate coated stuck to the bottom of the bag. Thanks!"

""I'm not sure how America can run on dunkin, if dunkin can't even run itself" Customer service here is terrible, I am now aware that Dunkins app has tremendous flaw where it doesn't inform you if an item Is out of stock. I am realizing that not just this location but dunkin itself is run terribly. I called customer service because this store is not stocked properly and they should be more aware of what their locations needs are. Manager training, or local management. instead I was ignored, placed on hold for 8 minutes, and my issues weren't addressed, nor any acknowledgement of the problem. I am not mad about 1 order being wrong. I'm mad with how this location runs, one person managing an entire store isnt possible, and things are never properly stocked, and I'm mad at the corporation not having an ability to inform you an item is out of stock and taking your money. This conflict with the cashier getting mad at me for ordering an item 3 times within the past 2 weeks could have been avoided if 1. The app told me 2. The store was stocked regularly. I'm not sure how America can run on dunkin, if dunkin can't even run itself."

"This location is a quick stop location and their selection and quality shows it. I rarely go out of my way for donuts but when I do I want a good donut. Donuts purchased tasted day old at best. Very disappointing experience."

"This DNKN' location is, by far, THE most "compact"! Really cute arrangement, excellent corner store location - within one short block of a major competitor and Orange Line Metro station. Just the necessities: varieties of hot and cold coffee and tea, lattes, doughnuts and a few other pastries, and bottled beverages in the refrigerator! Oh, and a unisex wheelchair accessible restroom. No bags of coffee beans for brewing, plastic recyclable cups, or other branded merchandise. Accepts mobile pay!"