AutoZone Auto Parts

"Went in to purchase some automobile key fob batteries. Found out online that AutoZone had them. Close to home, so I went there and quickly checked out. Problem solved."

"My friend had an issue with her car but there weren’t any mechanics open today, so we went here to see if they could just look at it and recommend anything to do until we could get to a mechanic. Justin walked out to the car and helped us out free of charge! Great customer service that helped us out with a stressful situation."

"I purchased a Duralast battery with a 5 year warranty in 2019 and it died just a couple of days ago. I was able to get my vehicle jumped and drive to Autozone on Timberlake. I verified my purchase via my phone number with the front desk staff, David. They said it was within the 5 years, but their system said that the "5 year warranty" was a actually a 3 year battery replacement and 2 year prorated replacement. I voiced with the staff how this was bad business to market a 5 year warranty then hide in the fine print that it was actually a 3 year warranty with 2 years of a reduced cost. I spoke with the manager, Candice, who heard out my complaint and expressed understanding. She was very professional and went out of her way to make right what was, in my opinion, sneaky corporate business. This was happening when the store was very busy and she was trying to get to lunch. David installed the battery and did a very good job. Candice's professionalism and David's assistance was the only thing that prevented me from walking to the parts store across the street after learning what I had purchased in 2019 was not what I had meant to purchase."

"Great customer service. Place was busy, but staffs were friendly and professional. Shoutout to Randy for his great service with replacing our car battery!"

"We were in town for our anniversary and unfortunately had car trouble. We stopped in for a diagnostic test. Manager Candice was an absolute angel. She quickly found the problem and was able to locate someone to install a new alternator. We were so relieved and our trip was saved. Thank you so much Candice!"