Kroger

"I don’t think I’ve ever had a positive experience in this store. Constantly out of stock of common items, employees are nowhere to be found when I need to ask a question, there are rarely enough registers open so you’re forced to use the self-checkout which are always having issues, etc etc. I can’t remember the last time I left this Kroger in a good mood. Seems to be mismanaged from the top down."

"Don't have a service dog but want to bring ole fluffy in anyway? No problem! Kroger LOVES for you to bring your dog in! In fact get the cart all nice comfy for your dog and then head straight to the produce section. I hope someone brings in their Mastiff one day or heck why not your pet bird/cat/rat? ALL animals are allowed. The service dog only sign at the front is just a little inside joke ;) Kroger also likes to not respond to messages/concerns about animals in the store so don't bother. Kroger is just above the law I guess. My favorite dog was the Chihuahua running around off-leash and no collar barking at people. I unfortunately don't have that gem of a photo to share. Shucks."

"Kroger pick up is useless, takes longer than going in the store. They will not notify of unavailable items to have a sub option until pick up & it’s a guaranteed wait of at least 20 -30 minutes even when you give the “on my way” notification. Doesn’t matter if you’re the only car for pick up, still a wait."

"The bathrooms here in are absolutely disgusting. I wouldn't bring my dog in these bathrooms. It looked like someone took a hose and sprayed EVERYTHING. Literally everything was soaked, including the toilet paper. I'll be calling corporate. I can't imagine a mother having no choice but to use the disgusting changing station for her baby. The whole bathroom is riddled with mold and mildew."

"I have been a shopper here for years. These bathrooms do, and always have, need some seriously better care and attention and that’s no secret to anyone who frequents Kroger in Vinton. Tonight, 8/12/23 at 8pm was overboard. This is really unsanitary and it smelled absolutely foul. Gag-worthy. Do better!"