Rent-A-Center 601 21st Street Northwest, Roanoke, VA 24017

"Store manager treats his customers and employees like scum doesn't care about them in any way shape or form"

"Your in store personal are rude they are rude about a late payment but gave wrong merchandise to start and problem hasn't been fixed"

"I will never ever get anything from this company again. I've had my stuff for a year and a half, I missed a payment due to my father dying and having to travel to North Carolina. I called and informed them that I would pay next week, and was told that that was ok. I was hounded each and every day after that, until i actually made the payment. 4 calls and 4 texts per day! Its ridiculous how abrasive and non caring, and not willing to work with you they are, almost like they get paid only when we make our payments! Beware They also will not let me change my payment date!!"

"The only thing I didn't like was having to carry my own mattresses up the stairs by myself. If they told me I would have to do that I forgot. Delivery was also late. But I really like the staff. They will work with you & get you a deal and actually have morals and respect. And these are the most comfortable beds I've ever laid on. My kids are satisfied."

"I absolutely adore the staff here -- they're all so friendly :) Winston picks up the phone a lot of the time and he just makes me smile, he's so sweet! I was also very impressed by the pricing. I've worked with this location twice and will absolutely return in the future for any other rentals I may need!"