Advance Auto Parts,

1014 South Craig Avenue, Covington, VA 24426

"Ordered part on line, chose in store pickup.. drove to the store, picked up the part, no issues..."

"Feeling Lucky. My dog and I had just started out our 1600 mile drive from Virginia to Colorado in my 2002 4Runner when something felt different and the check engine light started flashing. I limped along to Advanced Auto in Covington, Va and a very kind and helpful young man named Chase came to my rescue. From the moment I walked up to the counter, he was warm and welcoming. You know when you can just tell when someone wants to help and do a good job? Well, that was the vibe I got from Chase. He ended up finding a spark plug that had come disconnected and was just hanging there. He re-connected it and I was on my way. The 4Runner made it to Colorado 3 days later. Thank you Chase, I will always remember that day and how generous you were with your knowledge and expertise, and kindness too. Kindness goes a long way in life. More than we give it credit."

"Our family was driving from out of town and broke down in the highway. After a 2 mile walk I was able to get in to find the tiny part I needed. Although the part wasn't in stock the team spent quite a while calling around everywhere to help me out. They were able to order the part which would take 4 hours to deliver. They offered my family and I their personal space to wait it out like they knew us personally. They were empathetic and showed real care. After all said and done they even gave us all a ride back to the car and ensured that I was able to fix it. Wonderful staff and people. I never write reviews so to this to the bank."

"It's ok but they act like I don't know my way around a vehicle ,My BFF my hero tought me about different vehicles & I thank the lord that I had my BFF my hero for as long as I did."

"Purchased a DieHard Platnium car battery ($240.00). Took home and installed only to determine it was defective and dead. Drove back to the store (38 miles roundtrip) to replace only to discover that the other Platinum DieHard they had was also defective! Had them refund my money and went to another Auto Parts store!"