Austin's Auto Service
About the Business
Austin's Auto Service is a reputable car dealer and repair shop located at 1008 Apperson Drive in Salem, Virginia. We offer a wide range of services including car sales, inspections, maintenance, and repairs. Our experienced technicians are dedicated to providing top-notch service and ensuring that your vehicle is running smoothly. Whether you're in need of a new car or just a tune-up, Austin's Auto Service is the place to go. Visit us today and experience our exceptional customer service and expertise in the automotive industry.
Photos
Location & Phone number
1008 Apperson Dr, Salem, VA 24153, United States
Hours open
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Austin got to me quickly when I needed a tow. He got my car fixed and back to me in great time. Highly recommend!!"
"I do not recommend...I bought a vehicle an had problems with it from the 1st week! Yes .it has high milage but I only had it 10 months...the struts on the back went bad..I had to replace coil pack..coil wires..sparks plugs twice... alternator..above all that the catyllac converter had to replace d...that were I drew the line....this also goes for delta motors...buy at own risk"
"Got my last car here ..he is always ready to help w any problem I've had an worked w us on payments due during covid an now hopefully he’ll help us again for some body work as we’ve always paid we appreciate him so much thanks Keith"
"I STRONGLY DO NOT RECOMMEND THIS SHOP. I trusted the owner for years with my car just to find out he was beating out my money the whole time. Charging me for things they didn't fix. When I drop my car off to be looked at to see what's wrong he would work on my car without calling me to let me know what's wrong or the price and he would just hit me with a Bill on something I didn't agree too. Then when I tell him it's messed up he won't fix it. He'll just keep saying it's something else to keep me spending money and the problems never get fixed. He's had my car for almost a month now never once called me to tell me what's wrong. On the 4th week which was yesterday I had to call him to check on my car he said they havent touched yet and it wasn't driveable that fluids pour out as fast as they pour it in. But that's crazy because I drove the car for 4 days after I realized I had a leak even drove to Charlotte North Carolina with no problems then when I dropped the car off for him to fix my struts and shocks for the 4th time and to fix the leak he said I need a new engine now and the car is not drivable. Then he says he's not going to fix the struts or the shocks because it's not worth it because it's not drivable unless I buy engine from him for $1,800 I need a refund on everything."
"Keith is an honest man. He cares about his customers and takes care of them and make sure that he treats them right. I had another mechanic shop look at my car and they told me that it needed a part that was going to cost $500 and I took it to Austin's Auto Service for a second opinion. He told me that the other garage what's wrong that it didn't need to be replaced. He did a simple fix and I was good to go and instead of paying $500 it only cost me $120. Thank you Keith, for your honesty and a great service!"
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