McDonald's 38045 Midland Trail East, White Sulphur Springs, WV 24986

"I actually ordered through self-service, so I had little actual contact. Nicest smelling bathroom ever lol"

"Ordered two McDoubles, an iced tea, fries and a holiday pie. Mc doubles were Slopped together. The tea was warm with very little ice. The fries were slightly warm. I had to ask for napkins. The girl gave me two napkins. As we were driving home my wife said that we didn't get a straw and no holiday pie. We won't be throwing money away there ever again."

"Everyone there was amazingly sweet and kind to my family and I we’re traveling from Newport News VA to St.Louis MO and we stopped their for a food break and had an unforgettable experience my son lost his first tooth and everyone was so kind about it they gave him something to put it in and they even shared their excitement with him as well I appreciated them all so much for it definitely a memorable moment❤️our food was also nice and fresh and the establishment was very nice and clean it was a great environment all together I hope to stop there again when I come back just to experience service like that again."

"Doors are locked at 1 in the afternoon, so I go through drive through. Voice comes on says just a minute. Nobody in the line btw. I wait and I wait! Finally take my order. I'm told to pull to second window. I pull around and there's a lady standing at the window. Not in a car. They are handing her stuff out window. So I wait another 3 or 4 minutes. This place is awful!! I understand being short staffed. But people could do better if they actually cared about customer service!!! I mean there paying them a decent wage now. And they still could care less about there customers!!!! Hartsrun WV owners y'all really need to clean house!!"

"20230914 Getting sleepy and still have several hours to drive, and another hour to Starbucks. Decided to stop here to get some sweet tea. The ladies' restroom is ok, not yoo dirty, but can be cleaner. The young lady working at the counter was busy, so I helped myself with a cup and then found out there is no more sweet tea. When she appeared behind the counter, she helped me with a smile. Great customer service."