Dairy Queen Grill & Chill

"Was in town visiting family...stopped at DQ which I usually do when in I am in town. The ice cream was horrible, the ice cream was full of air and had the consistency of cheap whipped cream. Dairy Queen's reputation was established on their excellent thick, rich and creamy ice cream now they serve a cheap imitation of a good soft serve ice cream along with mediocre food. Another American institution is scraping the bottom of the barrel... not realizing that quality and consistency is the foundation of a good and reputable business. I would not recommend this establishment to anyone. I can no longer do business there because I cannot be sure what I will receive when I place an order. No reason to reply with the same canned response you have given to the other posts I have read. This DQ restaurant was located in Marlinton, WV. I would like a refund for the medium strawberry sundae... I can live with the double cheese burger. Whatever the outcome I will not be doing business at DQ until they get right...that is my opinion."

"Was just there and getting ice cream for my mom. I decided to get food because my sister and I hadn’t ate. This was a to go order and we were waiting in line. Service was polite and the food was ok, not any fault of the employees it’s just DQ food that could definitely be better but we needed something to eat. One thing I would suggest however, if you’re customer is ordering both food and ice cream, ask them if they want the ice cream and if not, wait until the food comes out before starting to serve ice cream. By the time we got our food order the ice cream was already melting. Another small pet peeve of mine personally is the girl taking our order had makeup smeared all over her face. It was supposed to be some kind of butterfly wings or lightening but it was smeared and even if it wasn’t, it still looks very unprofessional. I do understand the kids expressing themselves but it was just too much and if it were my business, I would not allow it."

"This place is to high on prices. A small drink is 2.39. I can go buy a regular bottle of soda for that. Ordered hash browns they did even put it down on my order. The staff doesn't even pay attention to what you are saying. I will never go back their again. I did not want to give them a star at all."