Harbor Freight Tools

"Prices are great, people are very friendly, well stucked, and organized."

"All of the tools are junk and for anybody thinking of getting a harbor freight credit card if you get the card and always make the payment on time and never carry a balance just beware that they are going to cut your Credit limit down without giving you any notice so that it alters your credit score Just for committing the Almighty sin of always keeping the bill paid off the store and their credit card are trash. I would give zero stars but it’s not an option."

"We like the prices and the selection of tools, but the customer service at the Culpeper Store can use some training from the Manassas Store! No greeting when you walk in, no one asks if you need help, employees texting on their phones ignoring customers or even while talking to customers, employees with their pants hanging down and underwear showing and acting frustrated that they have to help find something for you. Very disappointing compared to the great service one gets at the Manassas Store!"

"I used to be anti-Harbor Freight. But recently the tools I've purchased from them have been rather good quality. I purchased an impact socket set (two actually - standard and metric) and they are very hefty tools with nice plastic cases. I also purchased a 3/4" cheater bar that works as it should. And just this evening I purchased a 3/4" pneumatic impact that is highly rated and again...hefty. Other tools have been purchased and I'll update as I use them. So far I'm really warming up to what HF sells."

"I called for a specific motorcycle carrier and the gal that answered put me on hold to physically check the item. They had one left so I drove an hour down to purchase it. They were kind and curtious and even loaded the heavy item in my car. 5 stars for a great store with great service!"