Jenkins Automotive Service & Tire Center

"I would give zero stars if I could however in order for people to know the truth I have to leave one star that this place doesn't deserve you think people are stupid however we pay more attention to things than you think you all never moved the truck there was grass on the tire that would've fallen off due to the rain not to mention not only did I and the owner know exactly where we left the vehicle the tow truck driver also noticed the vehicle was in the same position he backed it into while I pushed it and cussing doesn't solve anything but I guarantee you all that is the last 100 bucks you get from us you all didn't do anything I doubt you all even started it you can't say you actually took it into the garage when three people know it hadn't been moved how low can you get don't take your vehicle here you will be charged for them walking by it apparently total rip off and waste of money and time if you didn't want to fool with it you could've just said it instead of costing us 180 for nothing true you all charged us 100 but we had to move it elsewhere to someone who actually wanted to do the job which costed us 80 not complaining about the towing service that guy is wonderful but what you all did is unforgivable don't waste your time or money"

"I have been going to Jenkins for all my car needs and they get my car done in a timely manner and Dickey is so sweet and nice every time I call to get my car serviced, he gets me in the same day."

"If you appreciate having your car in driveable conditions, I would recommend going somewhere else. My car has been in and out of Jenkins Automotive for over two months due to the neglect of their mechanics, lack of communication, and extremely poor customer service. My car was brought 1/19/23 for a cracked timing belt, and the mechanics negligence caused irreparable damage to my engine, leaving me, a full-time student, to miss school and has caused immense stress on me and family's life. Jenkins has left me stranded at midnight on multiple occasions, has unprofessionally left another customer's keys in my vehicle, and has tried to return my automatic vehicle as a manual-only vehicle. The customer service has quickly turned from seemingly nice to short, argumentative, and defiant. I paid $900 as a full time student for a seemingly day-long repair and have been left disappointed in a local business with over 20 years of service at their disposal. Please do your research before leaving your car in their hands. I still do not have my vehicle."

"The worst customer service ever! I asked for an oil change and the man told me to ask someone else and walked away. They asked another mechanic to do an oil change and he wouldn’t answer for several minutes and just sat there. Then shouted “You know I’m not going to do it!” Then they relayed the message and said oh he can’t do it. So unprofessional. I’ll never come back or recommend this place to anyone."

"I would not recommend going here. My car was having trouble starting several times so I took it in to have it looked at, they said it would be 750$ for parts and labor. Jenkins claimed that the problem was the neutral safety switch, after they charged me 180 for a battery test and electrical diagnostic. I thought 750 for a neutral safety switch and replacement seemed high so I called another shop with the information that it probably was the neutral safety switch that needed to be replaced per what Jenkins had told me. This shop quoted it at 300$ parts and labor. The next day the car was starting just fine. I started it many times throughout the day to test it, then I decided to take it to a place right next to where I work to see if they could find a issue. They said it started every time they tried and that it was probably not the neutral safety switch. Jenkins would have charged me 750 for a part that I bought for 159$ and was going to have it installed if need be at this last place for what he said would probably have been 70$. I would have spent 750 installing a part i didn’t need."