Excel Heating & Cooling
3400 Cross Keys Road, Mount Crawford, Virginia, United States
About the Excel Heating & Cooling
Excel Heating & Cooling is a trusted general contractor located at 3400 Cross Keys Road in Mount Crawford, Virginia. We specialize in providing top-notch heating and cooling services for residential and commercial properties. Our team of experienced professionals is dedicated to ensuring your comfort all year round. Whether you need installation, repair, or maintenance services, we are here to help. Contact us today for all your heating and cooling needs.
Photos of Excel Heating & Cooling
3400 Cross Keys Road, Mt Crawford, VA 22841, United States
Reviews of Excel Heating & Cooling
"Excel maintains all 3 HVAC systems in our residence. This year required the replacement of 1 system which we agreed to do all 3 systems at the same time. Sales did great explaining the systems and recommending downsizing units to avoid a repeat of premature failure (Excel did not install the original systems). The installation techs decommissioned all 3 systems and installed new in 2 days. Not within their control a part was missing from one unit and they had to return to put the final system into operation which they did as quickly as possible. The crew was fantastic with the 2 large dogs in the house and my fluctuating schedule, allowing me to come and go without issue."
"Unbelievable service!!! Having to find an A/C after hours can be daunting; but rest assured if you need service contact these folks! Jonathan quickly returned my call, the front office was professional and prompt and attentive to our needs. No question they have a life time customer in me. Thank you Excel!"
"Our technicians Clay and Joshua were professional, polite, and knowledgeable. The two day process was smooth with the installation explained clearly. We are happy to have chosen Excel and recommend them to others."
"Thank GOD we got a second opinion, Our heat pump started short cycling, so we called Excel to have someone come and take a look at it, the guy seemed very knowledgeable and told us it looked like a piston had went bad, and gave us a quote of 1,400 which included the care comfort for twice a year maintenance. They ordered the part and came to fix it with in a week. Then as the guy was fixing it, he said he found out that we must have a leak of refrigerate in the line at the heat pump, he said he checked under the house and no leak, that it was at the heat pump, he said that he seen alot of short cuts of how our pump was installed and we may want to think about getting a heat pump (we just built our house 2 years ago), i just couldn't understand why we would have to do that. So we said we just wanted the leak fixed and hopefully we wouldn't have any more problems with it, so they quoted 1,700 this time to fix leak and replace refrigerate, which he said we only had 1/7th of what we was supposed to. And it included the care comfort maintenance. A couple of days later we get a quote letter in the mail, the 1,700 plus 240 for the care comfort maintenance, making the total 2,100. We got upset, not only did he diagnose it wrong the first time but the price kept getting higher, so we decided to get a second opinion, thank god we did, they found out the leak was not even at the heat pump but under the house, and they only had to replace very little of the refrigerate. Now our heat pump is working like it should. We paid half of what excel was going to charge us, plus the guy diagnosed the issue wrong twice, so we would have had them come back out and maybe thought about a new heat pump when we didn't have to. Please get second opinions when dealing with this company."
"I was very appreciative of Excel when they immediately responded to my call about a boiler issue. It turns out my 1976 boiler needed to be replaced, so I requested estimates from a few companies - the price, type of replacement boiler and timing were the reasons I chose Excel. The installers were excellent, friendly and took the time to explain my new system. Since then the system has needed a few tweaks in terms of re-adjusting the pressure and Excel has been great about sending someone the very next day and honoring their warranty. Special thanks to the installation crew and service techs - super nice and I'm always happy to see them. Please continue to maintain this level of service!"
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