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Lucid Service, Sales and Delivery Center Tysons Galleria
1690G Galleria at Tysons II, McLean, Virginia, United States
About the Lucid Service, Sales and Delivery Center Tysons Galleria
Lucid Service, Sales and Delivery Center Tysons Galleria is a premier car repair facility located in McLean, Virginia, United States. Situated at 1690G Galleria at Tysons II, this institution offers top-notch service, sales, and delivery for all your automotive needs. With a team of skilled technicians and a commitment to customer satisfaction, Lucid Service, Sales and Delivery Center Tysons Galleria is the go-to destination for maintaining and repairing your vehicle. Whether you need routine maintenance, major repairs, or are looking to purchase a new vehicle, you can trust in the expertise and professionalism of this esteemed establishment.
Photos of Lucid Service, Sales and Delivery Center Tysons Galleria
1690G Galleria at Tysons II, McLean, VA 22102, United States
Opening hours of Lucid Service, Sales and Delivery Center Tysons Galleria
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Lucid Service, Sales and Delivery Center Tysons Galleria
"Incredible experience! I went in to get some general information and ended up taking a test drive! The consultant James was awesome, we took a grand touring model around the block and it is no joke. If you are considering an ev vehicle definitely take a look at what Lucid has to offer, and if you are close to this location drop in they are great!"
"Excellent customer service. Very informative & patient"
"So here I sit, carless. If I could leave less than one star, I would. When the car is usable, I like it. The latest problem is with the main battery. The car is dead with a "drive system error" and it left us stranded at a hotel far from home. It is so dead that we cannot close the doors. We paid for a car rental after Lucid said they'd reimburse us. We managed to get it home after rebooting it and leaving it in the parking lot for a day. It died again in our driveway. A Lucid tech finally came to us a week ago after several calls to the help center, and said that flatbed transport from Raleigh to Richmond for battery repair would be arranged. Then, crickets. The car is still here.That seems to be par for the course! Our entire experience with the $150,000 car has been less than adequate from the very start. I guess we should've known what was coming. My husband and I started this experience excited about the Lucid Air Grand Touring's range; at 516 miles, we could go see my Mom in the Memory Care where she lived 3 hours away AND return without needing a charge as there are no fast charges where she was. We flew to The Galleria in McLean, Va and were promised a 2 week build slot if we left a deposit. We did; foolishly. Two weeks later after several calls to the Galleria, we discovered that was not happenng, but if we compromised on what we wanted, we could get close. The only available Air Grand Touring we liked was in Chicago. The interior was tan instead of gray which is fine unless you think tan is ugly. We agreed and waited for the car to come. And waited. Crickets again. We tracked the transport truck and knew the car had arrived before the dealer did! We paid for the flight (something Lucid was supposed to do, but by now, we didn't trust them.) We arrived four days after the car did; just before our 11am appointment and found that the car was not ready. We waited way past the appointment for the staff to come get us. A key fob was missing, the key cards had not been programmed, the front end had a dent in it, and the car was dirty from the transport. Four hours later, we were told we could drive to Richmond and get a replacement fob. No easy task when you live in RALEIGH, NC. We got ready to leave and I said jokingly "Hope the car is charged". It was not. We had to go with the tech to the mall nearby and charge for an hour; knowing that we would have to stop soon to charge again. DC traffic SUCKS!!!!! Knowing that it was already 6pm and we had a 6 hour drive ahead of us with a charging stop, one of the staff said that Lucid Motors would take care of us and we could spend the night at a nearby hotel, "just not at the Ritz Carleton next door". She also said that if we called her the following Monday, she would take care of communicating our delivery issues, would give us floor mats, and a car cover for our troubles. We drove, charged, and got home at 2:30 in the morning. When we called the following Monday, she didn't remember who we were. More crickets. After recovering from delivery, we explored the car and discovered that the 360 degree cameras which you pay extra for, were not working. Called the help center and after several calls again, (even more crickets), a tech finally came out and fixed the issue. We have now owned the Lucid for 4 months. I don't consider myself privleged or spoiled. I just want to drive the car!!! I AM SO TIRED OF CRICKETS!!! You would think when you pay that stinking much for a car, you'd at least get SOMETHING THAT RUNS!!!!!! The bottom line is the experiences my husband and I have had with Lucid have been POOR! We have been friendly, kind, patient, and understanding. None of this has worked as of yet. Nobody has reached out to help us or even apologize for all the trouble. I've even left a review on the survey Lucid sent us. Crickets for that one too. Shortly after we purchased our car, Lucid reduced the price to $125,000 with a $10,000 rebate. :(( My advice to ANYONE who considers purchasing a Lucid product is DON'T!!!!!!!!!"
"Awesome Lucid"
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