Arby's

"So I normally don’t eat at Arby’s but I was craving something different this time . So I decided to go to Arby’s here near my house and omg the service was really weird to say the least. The drive thru person started off by not a greeting but a command like “ hey order when your ready “ so I first I’m like cool they’re giving me a chance to take my time and study the menu so I can really get a feel of what I wanted , well wrong ! Right after she command me to order when ready she immediately asked what I wanted I was like confused because how quick she was to ask me what my order was right after she told me I can order when ready , but thats not the tricky part . After ordering my drink which was a lemonade which by the way was small , she did it offer different sizes , I went to the window I noticed it was a small and wanted to change to a large. She had the attitude like no other she was hissing and complaining under her breath all because she didn’t give me an option of different sizes for the lemonade. I cannot believe this and they won’t even I can only imagine they’re busy and I wanted to change my order size from small to large, but come on now really no need for someone to the freak out ! Here you’re not busy you have all the time in the world . I just thought I’d be ridiculous so really have an attitude when dead slow …. I can only imagine what her attitude will be when it’s busy."

"Customer service is very bad you have your workers that see you standing there and don't say anything to you. No hi can I help you or I'll be with you in a moment. They don't know whether I'm placing an order nor picking up. When the young lady finished packing an order putting it on the stand still never saying anything to me. I said hi is this my order or not because you never addressed me then she got an attitude with me I told her I was picking up for Chris she took her deep breathe when and pack the order then sat it on the counter and walked away I asked her if this is everything while she had already walked away and she mumbled yeap. The disrespect is unreal if I would never come here and spend my own money. I texted this to doordash as well."

"Seems it's much quicker to go to drive thru.I waited in line inside while everyone seemed to take care of drive thru and left another customer and myself waiting with not so much as an I'll b with u in a min.Not to mention the fact that when he did come over to help the attitude towards the customer in front of me as well as myself was unacceptable.If you hate your job that much its time for a change. Food service in this area has really gone downhill real fast!!"

"It just amazes me sometimes. There is an order receipt stating "No Pickles/Onions", attached to a burger containing pickles and onions. On the upside however, the service was very friendly."