Little Caesars Pizza 9020 Mathis Avenue, Manassas, VA 20110

"My order was ready in great timing, though the young lady working was busy. She took the time out to let the other guest know that she was going to help me get the food to my car. It was nice to see someone take the initiative and provide additional customer service excellently."

"They closed at 9pm on Christmas eve. The note posted at the door clearly says 10pm. The guys who were closing pointed me to that note that clearly states 10pm not 9pm and were confused themselves about the hours. They also said that their boss told them to close at 9pm. Poor service."

"Received the wrong pizza and tried to call to let them know. Had to repeat myself to two different individuals for a total of four times on what my issue was. I was then told that "I know we gave you the right pizza because I was the one that did the order." No resolution was offered, only being told I was wrong and my pizza was correct multiple times. I've added pictures to show the manager that despite her rude insistence, this is indeed not what I ordered. As you can see, I ordered a pretzel crust pizza, and as you can also see, the pizza is a standard crust pizza. Mistakes happen, I get it, but to be told that I'm wrong multiple times (when I'm clearly not), what kind of customer service is that?"

"Ordered pizzas that had to be prepared, so my kids and I waited. No big deal. After pizzas were done, employee grabbed container of wings from hot and ready area, squirted some parmesan sauce on them (not even enough to cover them). I asked employee why did he not make fresh wings along with the pizzas, he stated they are hot and ready. I looked at wings, they were dried up and not hot. He said "IF you want fresh ones, it will be 5 minutes so you have to wait longer." I asked why would he not make them at same time as pizzas. He said "Because I just made those an hour ago.""