Chick-fil-A 43310 Defender Drive, South Riding, VA 20152

"My mom got a cobb salad for the first time… absolutely amazing. And of course I partook in grilled nuggets with ranch, fries, sweet tea, and my absolute FAVE cookies and cream milkshake. It was a perfect rest from the rush hour traffic after legging Dulles airport and heading back home."

"Don't bother going to this location. I got the dirty look for bringing up an issue with my fries. I ordered the large fries "in-restaurant" but clearly they didn't fill the large container. I brought this up to the team in-store and they gave me an attitude. They finally gave me some additional fries after noticing I wasn't going to budge. Not even an apology. For those of you who argue that fries shrink. Yes I agree they do - but I live 2 mins down the road and the pic taken is basically how I received my fries in the restaurant. They skimp on the fries and treat you like an annoyance. I'll spend my lunch money elsewhere."

"Great food, best customer service and always busy at Chick-fil-A in South Riding. Employees are friendly and helpful. Best part-time jobs for hard-working young men and women to learn. Nice indoor play yard for kids. Management is simply the best. Kudo. Long term success business Chick-fill-A revolves largely around people, customer experience, price products or services in ways that capture a share of the additional value created for customers and enhance it operationally."

"Positive: Quick service Negatives: Worst chick fil a food I've ever had. Breading was weird, chicken tasted really old and chewy, fries both undercooked and soggy, nuggets barely breaded and old. All of the food had clearly been sitting a long time. Even the soda machine was not calibrated right. I understand a renovation just happened but this food was atrocious. Going to make someone sick serving old food."

"Quick and excellent service, they were very courteous and helpful. It's my kids first time of dining in store, so they were pleased to have a few fun activities in the play station. Clean and organized."