Domino's Pizza 2972a Chain Bridge Road, Oakton, VA 22124

"Outstanding Customer Service! Every time I have ordered from this store, whether for a family order or an event, the customer service has been outstanding. Most recently, I needed to order a lot of pizzas for my son's Eagle Scout project. I ordered very quickly online, and didn't look for coupons or sales because I was rushing and just needed the pizza. When I came to pick up the order, the associate there told me he would apply a better deal to my order. He didn't have to do that, and I would never have complained about the cost, but he took the time and the care to give me the best deal possible. The pizza was hot and ready when I got there. I highly recommend this location!"

"I don’t recommend delivery from here. After a 4.99 delivery fee and a 15% tip, this is what it looked like when it arrived. I had to go there anyway because they don’t pick up the phone when it is busy. Best to just order carry out and pick up yourself . Save the money and the aggravation."

"I visited on a Thursday evening craving some nostalgia from years gone by and taking advantage of advertised price discounts. The online ordering process went quite smoothly for me, as I was able to place my order in a few minutes and get an accurate estimate (10-15 minutes) of readiness at the end. The exterior and interior of this location looked clean. My order was waiting in a warning bag which helped to preserve some warmth in my pizza. Along with a small half Hawaiian half veggie pizza, I also asked for orders of boneless chicken and cinnamon bread twists. The boneless chicken has a different appearance than what I remembered, much paler and unfortunately less appetizing. The barely warm pieces really needed the sauce I ordered to give these items any flavor. The pizza was warmer than the other items and was completed accurately with light cheese as requested. I barely tasted the marinara sauce for the normal portion requested. Some toppings tasted okay such as the bacon, ham, pineapple, and onion. Others such as mushrooms and tomato had unattractive looks and lacking taste at least to me. The bread twists were disappointing as they were dry both inside and out with little flavor even with the liberal sprinkling of whatever was sprinkled on top. My total bill came to just over $30 including tax. The middle rating comes from the convenience of the ordering process and speed of fulfilling my order and the mostly lacking food quality. Corporate Domino’s needs to provide some refreshed options to compete with the growing market for pizza options in metro areas such as this one. Their employees who strike me as generally well meaning deserve better items to sell than the seemingly tired ones currently being offered — discounts or not."

"Second time I have had a bad experience with this location!!! Won't make that mistake again!!!! The Parmesans bites where had so much oil placed on them it seeped through to the box beneath it which was brownies!!! So I have some garlic brownies, oiled up garlic bites, and some burnt pizza!!! $26 dollars down the drain let's not forget they forgot the dipping sauces "which they always do". I was not even going to attempt to call management as my last visit the "owner" texted me demanding pictures of my order to ensure it indeed have hair!! He was rude and very unprofessional to say the least. I never got a replacement on that order so wasn't going to attempt to waste my time on this one. Just chalked it up as another loss and lesson learned. If you find yourself reading this buyer beware double cross your fingers if you do choose to order from this location, if you scroll down there are plenty of others who had the same or even worse experience. I think dominos needs to interview their franchises to weed out the money hungry ones with low product standards."

"We live near the Oakton Domino's and tried it for the first time last month. The delivery service has been excellent and the pizza is always loaded and hot. I have also tried the salads and pasta and they were great too."