Marlow Motor Company Chrysler Dodge Jeep Ram Service Center

"People are nice. Only issue is their service technicians aren’t up to speed on software related issues. In other words when i got my truck back after an oil change it had a check engine light. They said it was due to a recall and it just decided to come on, on its own. I work in software and understand that the truck didnt just decide to throw a code on its own. They attempted to perform an update which enabled the code. May not been intentional but they didnt know how to revert back. They told me i had to live with it until the recall could be performed in a few weeks? Crazy"

"I was passing through Front Royal and my front wheel bearing came apart. I called Herb at Marlow and he recommended a towing company. Once I got there. He was able to give me a time Monday that I should expect to hear back with the diagnosis. I was very surprised to hear back from Scott prior to 8 AM Monday. He explained what was found, gave me an estimate and a completion time. I picked up the truck Wednesday and everything was done as promised. Scott treated me like I have known him for years. Scott, Herb and everyone at Marlow was happy and polite. A true small town business! I would recommend Marlow to anyone local and if you are just passing through and need help, Marlow will take care of you! Thanks again Scott, Herb and everyone else I talked to. You really did a great job!"

"I had been traveling across our great nation for the last 17 months with a camper trailer when getting back home I realized my f250 had a dead inspection sticker. I checked with Marlow Motors and was told about a 2 hour wait to which I said fine. Was told about an hour later I needed a muffler and asked if it could be ordered and installed ? Yes was the reply, I was called the next day they had recieved the muffler late in the day but we could schedule an appointment the next day and of course it was fixed. Marlow Motors what a great experience it was for your guys getting my truck back in operation in such a short time not to mention the price was very reasonable as well. The whole facility in and outside was very clean and organized, staff very friendly, polite and helpful. Two thumbs up to you guys. THANK YOU"

"I went in to have my Jeep inspected. I was very impressed with the service center especially dealing with Christopher Price. I had a few issues with my Jeep. Christopher explained everything in detail and advised me on what I could do. He was very knowledgeable and honest. I would definitely recommend Marlow for your car services."

"We drove in with a loud squill in the rear tire without an appointment. We are from out of town and the young lady that served us told me she would try to get my van in but it may be 2 hrs. We said yes having no other option. About 10 mins later she said she could squeeze us in. 30 min later the problem, a stone between the rotor and pad, was fixed. Thanks for the prompt service. We are from Canada, and we’re on our way back. Many thanks Marc and Monette"