Once Upon A Child - Winchester

"This place is great for finding new and almost new clothes for infants and toddlers. Staff is always friendly and helpful. Seems like store could use more room but all in all good shopping experience."

"The best place to purchase kids clothes and toys! They have an amazing selection of high end brands at awesome prices! The staff is wonderful and get to know their customers on a personal level. April has even gone out of her way to reach out to me if they get something in that she thinks I would be interested in! I have never walked out disappointed and I always enjoy my time there with April and the rest of the staff!! They really are the BEST!"

"This store has a massive selection and very organized ! I feel as if they've always done right by me when bringing clothes in sometimes I get more than I expected so that's always a good thing! I like the staff as well even when they are busy they make sure they tend to you as soon as possible. Within the 2 years I've been selling and shopping here, Ive had great experiences. No complaints here !"

"I rarely shop here but I have always enjoyed this place when I do have the time to look around or bring in clothes to receive money or trade. I recently went a few days ago with quite a big bag and the two girls that went through the clothes were very nice and polite. I came out with $58 and had a reasonable amount of clothes that were denied. I was pleased either way because I received good money for good quality clothes and the two girls were very nice and considerate of my time and what I brought in . Today I went in and there was at least 4-5 staff talking about shows they liked while I was waiting to have my items taken back again to go through. I brought in two pretty big boxes to resell just as I did the other day. All the clothes were very nice non stained 0-12 month winter/fall clothes. Not even 10 min they were “done” sorting and I got $13. None of the items even looked like they have been through like they were the other day. When I asked if they went through all the bags the guy said yes. There is no way I brought in 2 big bags full of nice clothes and it was gone through in less then 10 min and received $13 when I received $58 from 1 bag the other day. You can tell the employees pick and chose when they want to go through things correctly and when they don’t. They rather talk amongst each other about their favorite shows then be kind and considerate of the customers items and time. Very sad. Not sure if I will ever go back to this store at least in Winchester. To many young staff that really don’t seem to actually want to go through things. Wish the two ladies the last day I went was their then these 4-5 staff that were there today. To me it’s not even about the money it’s my time. I could have just went somewhere else then have my time wasted bringing in nice clothes to resell to just have them thrown around the bags and take it all back home. Considering some of items are brought in where brand new crazy how they apparently “went through everything”. And brand new items and shoes were still left."

"Let me start by saying I absolutely love what this store has to offer. The selection they have is great. That is not my complaint. My complaint is that the staff make me feel unwelcome every time I shop there. I never leave reviews, but after so many experiences with the young, college aged girls and their ice cold, unfriendly demeanor at the register and making me feel like I’m bothering them whenever I ask a question, I thought the owner should be aware. I read other reviews and realize I’m not the only mother out there being treated poorly."